To obtain a full-time position as an upbeat, enthusiastic, punctual community worker with an excellent work ethic and will add value to your establishment and the healthcare work arena.
Overview
15
15
years of professional experience
Work History
Healthcare Assistant/Receptionist
Wallace Medical Group
01.2016 - Current
Assess clients, patients, family members, and caregivers in obtaining and completing application forms for benefits and services
Interviewing clients or patients concerning health/social service matters, answering questions, and providing information about health, mental health, and social services to clients or patients
Ensure patient information is accurate including billing information
Inform patients of medical office procedures, policies and maintain patient records
Answer incoming calls and deal with inquiries
Schedule patient/hospital test appointments and collect co-pays and payments
Obtain external medical reports as required by medical professionals
Maintain stock of forms and office supplies
Ensure reception area is well maintained, neat and clean
Safeguard and follow HIPPA Laws regarding patient privacy and confidentiality
Customer Service Associate
Walmart
09.2015 - 12.2015
Ensure proper organization of the store
Respond to customer complaints and questions
Contribute to the customer service experience
Educate and enlighten customers on product prices and details
Address challenges according to policies of Walmart Handle issues of return, exchange, and refund
Treat customers with courtesy Help customers with locating items
Adhere to safety procedures in ensuring the security and safety of customers within the store
Healthcare Assistant/Receptionist
Santa Anita Retirement Center
05.2015 - 08.2015
Assists clients, patients, family members, and caregivers in obtaining and completing application forms for benefits and services
Interviewing clients or patients concerning health/social service matters, answering questions, and providing information about health, mental health, and social services to the elderly
Ensure patient information is accurate including billing information
Inform patients of medical office procedures, policies and maintain patient records
Answer incoming calls and deal with inquiries
Maintain stock of forms and office supplies
Ensure reception area is well maintained, neat and clean
Safeguard and follow HIPPA Laws regarding patient privacy and confidentiality
Child Care Provider
Home Based Child Care Center
06.2010 - 05.2015
Perform a variety of activities for children such as songs, games and story telling
Develop day by day activity plans
Plan and apply activities to meet the emotional, bodily, intellectual and social needs Establish child routines and offer constructive guidance
Ensure kids are supervised at all times
Prepare and dish up nutritious meals and snack
Set-up policies and procedures regarding disciplinary policies
Provide playing equipment and toys to kids
Ensure kids' room is clean, well maintained and secure at all times
Education
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Mt. Sac Antonio College
06.2010
High School Diploma - undefined
South Hills High School
06.2008
Skills
Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook
Type30wpm,10-key by sight, Use: fax, copier, scanner
Team Player, Organized, Fast Learner, Self-directed, effective time management, punctual
Exceptional attention to detail, Proven ability to follow recipes effectively
Self-motivated and flexible, Able to work in a high paced environment
Capability of standing for long periods of time, Strong communication, interpersonal, and presentation skills
Strong leadership skills in time management, prioritizing tasks, and meeting deadlines
Timeline
Healthcare Assistant/Receptionist
Wallace Medical Group
01.2016 - Current
Customer Service Associate
Walmart
09.2015 - 12.2015
Healthcare Assistant/Receptionist
Santa Anita Retirement Center
05.2015 - 08.2015
Child Care Provider
Home Based Child Care Center
06.2010 - 05.2015
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Mt. Sac Antonio College
High School Diploma - undefined
South Hills High School
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