CAMELA EPSTEIN
San Antonio,TX
Summary
Experienced in effective resource coordination to enhance patient access to care and optimize resource utilization. Proven track record in transitional care management at care facilities, ensuring seamless transitions for patients. Specialized training in psycho-social assessment and adept at providing psychotherapeutic interventions for individuals at elevated risk of hospitalization. Proficient in trauma-informed case management, particularly for survivors of human trafficking, domestic violence, and sexual assault.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Case Manager
UT Health NOW Clinic
San Antonio, Texas
05.2021 - 09.2023
- Oriented new patients to clinic services, providing comprehensive insights into available resources.
- Conducted evidence-based individual counseling for a diverse caseload of 15+ patients, addressing unique needs.
- Proactively provided crisis support and crafted client crisis response plans (CRPs) to enhance resilience.
- Facilitated access to community resources for patients and coordinated discharges for over 100 individuals, ensuring a smooth transition.
- Mentored Peer Support Staff, contributing to the development of their skills and team collaboration.
- Played a key role in creating an updated Standard Operation Procedure (SOP) for improved operational efficiency.
Graduate Social Work Intern
Transitional Care Clinic
San Antonio, Texas
05.2020 - 12.2020
- Provided individual counseling
- Developed client crisis response plans (CRPs)
- Conducted post-hospital client intake assessment, and resource coordination for patients
- Assisted in case-management of 30+ patients and provided resources for transitional management.
Graduate Social Work Intern
My Mariposa HomeProvidence Place
San Antonio, Texas
01.2019 - 08.2019
- Performed trauma-informed case management for survivors of human trafficking, domestic, or sexual assault.
- Designed and facilitated a weekly class on healthy relationships tailored for survivors, promoting healing and empowerment.
- Conducted comprehensive assessments to identify the specific needs of survivors with severe past trauma.
- Developed and implemented an evidence-based interventional strategy utilizing restorative justice principles to address conflicts and promote resolution.
Soba Texas Residential Technician
Long Term Drug Rehab Facility
San Antonio, Texas
08.2018 - 11.2018
- Monitor and provide support to women in an intensive inpatient treatment center for drug and alcohol recovery
- Transport clients to recovery meetings, the gymnasium, and the grocery store.
Education
Master of Social Work - Culturally Competent
The University of Texas at San Antonio
12.2020
Bachelor of Arts in Spanish -
The University of Texas, Austin
12.2010
Certification
Licensed Clinical Social Worker, Texas, #104078, 10/18/2023
Social Work Experience
- Performed trauma-informed case management for survivors of human trafficking, domestic, or sexual assault.
- Designed and facilitated a weekly class on healthy relationships tailored for survivors, promoting healing and empowerment.
- Conducted comprehensive assessments to identify the specific needs of survivors with severe past trauma.
- Developed and implemented an evidence-based interventional strategy utilizing restorative justice principles to address conflicts and promote resolution.
Professional Development
- Attended 2 day workshop, participated in 6 months of phone consultation. led by Amy Williams, PhD, and submitted two cases for review to became certified as a Cognitive Processing Therapy Provider, 2023
- 20+ hours Training in Motivation Interviewing led by field expert David Roberts, PhD, Associate Professor, Department of Psychiatry and Behavioral Science, 2021-2023
- 22-hour Beck Initiative CBT training, 2022
- Attended seminars on trauma informed care, motivational interviewing, and sex trafficking. Trainings provided by My Mariposa Home, 2018-2019
Timeline
Senior Case Manager
UT Health NOW Clinic
05.2021 - 09.2023
Graduate Social Work Intern
Transitional Care Clinic
05.2020 - 12.2020
Graduate Social Work Intern
My Mariposa HomeProvidence Place
01.2019 - 08.2019
Soba Texas Residential Technician
Long Term Drug Rehab Facility
08.2018 - 11.2018
Master of Social Work - Culturally Competent
The University of Texas at San Antonio
Bachelor of Arts in Spanish -
The University of Texas, Austin
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