Accomplished Assistant Director at Pamper, Hugs, & Luv’s Learning Center Inc., with a proven track record in strategic planning and operations management. Expert in staff development and data analysis, significantly enhancing educational program quality and operational efficiency. Skilled in fostering team excellence and achieving regulatory compliance, demonstrating exceptional leadership and problem-solving abilities.
Overview
22
22
years of professional experience
Work History
Assistant Director
Pamper, Hugs, & Luv’s Learning Center Inc.
01.2016 - Current
Oversaw development and implementation of quality educational programs.
Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with board of directors.
Observed teachers and students in classrooms to gather data and improve instruction.
Evaluated programs and monitored implementation and compliance with state regulations to achieve 5 star facility rating.
Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
Opened and closed several locations and monitored shift changes to uphold successful operations strategies and maximize business success.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established team priorities, maintained schedules and monitored performance.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Signal Support Systems Specialist
US Army
08.2002 - 02.2014
Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
Integrated new devices into managed networks while maintaining assigned security protocols and protections.
Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
Supervised and assisted with battlefield signal support systems and terminal devices.
Installed new wiring and networking hardware in existing facilities and within new construction.
Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Education
Bachelor of Science - Birth Through Kindergarten
Fayetteville State University
Fayetteville, NC
05.2020
Associate of Applied Science - Early Childhood Education
Fayetteville Technical Community College
Fayetteville, NC
05.2016
Skills
Data Analysis
Strategic Planning
Operations Management
Report Generation
Human Resources
Staff Management
Staff Development
Timeline
Assistant Director
Pamper, Hugs, & Luv’s Learning Center Inc.
01.2016 - Current
Signal Support Systems Specialist
US Army
08.2002 - 02.2014
Bachelor of Science - Birth Through Kindergarten
Fayetteville State University
Associate of Applied Science - Early Childhood Education
Fayetteville Technical Community College
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