Camelia FOUNTAIN
Springfield,MA
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Dunkin' Donuts. Proven ability to enhance customer experiences through effective communication and teamwork. Skilled in cash handling and maintaining organized workstations, consistently achieving high standards of cleanliness and efficiency. Committed to fostering positive relationships and driving team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
Dunkin' Donuts
Springfield, MA
11.2024 - Current
- Executed beverage preparation and service according to standardized recipes, ensuring quality and consistency.
- Ensured cleanliness of workstations and dining areas to foster a welcoming atmosphere.
- Managed cash register operations, ensuring efficient processing of customer transactions.
- Assisted in inventory management by restocking supplies as needed during shifts.
Sales Greeter
Version Wireless
New York, NY
12.2018 - 04.2020
- Greeted customers, providing friendly and informative assistance.
- Assisted in product displays to enhance visual merchandising.
- Handled customer inquiries, resolving issues with effective communication.
- Maintained cleanliness and organization of sales floor environment.
- Adapted quickly to new products and promotions for effective selling.
- Established strong relationships between clients and sales associates by skillfully introducing them as experts in their respective areas of specialization.
Data Entry Processor
Adp- Automated Data Processing
New York, NY
05.2021 - 2023
- Input data accurately into company databases and software systems.
- Verify and correct discrepancies in data entries to ensure integrity.
- Maintain organized files and records for easy retrieval and review.
- Process large volumes of information efficiently while meeting deadlines.
- Collaborate with departments to streamline data collection processes.
- Conduct regular audits of data entries to identify areas for improvement.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Obtained scanned records and uploaded into database.
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained files, records, and chronologies of entry activities.
Education
High School Diploma -
Hempstead High School
Hempstead, NY06-2006
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Attention to detail
Collaboration and teamwork
Following instructions
Cash handling
Cleaning
Flexible schedule
Money handling
Workplace safety
Leadership qualities
Organizing work stations
Goal setting and achievement
Certification
Certified nursing assistant
Timeline
Team Member
Dunkin' Donuts
11.2024 - Current
Data Entry Processor
Adp- Automated Data Processing
05.2021 - 2023
Sales Greeter
Version Wireless
12.2018 - 04.2020
High School Diploma -
Hempstead High School