An adaptive and motivated student with the education, ability, and drive to succeed in any environment; currently seeking a part time position
Overview
4
4
years of professional experience
Work History
Help Desk Specialist/IT On-campus
Support
McDaniel College
09.2021 - 12.2021
Partnered with campus staff and students to analyze their technological needs (login issues, etc.)
Utilized computer equipment to resolve troubleshooting issues
Resolved over 100 help desk requests by employing technical skills (remmoting into computers).
Work Study Student
Department Of Defense
02.2018 - 02.2019
Assisted with \day-to-day operations of \80 person office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings and, managing calendars of their supervisors
Processed events and engagements for principals, such as the director
Applied business and technical computer training such as, Excel to manage and track engagements (meetings, visits, etc.)
Maintained files to keep track of important documents, organized travel arrangements, managed supply inventory and performed data entry.