Camerin Mitchell
Dawsonville,GA
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Hancock Claims Consultants
Alpharetta, Georgia
03.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Customer Service Manager
Ever green bio
Gainesville, Georgia
04.2022 - 02.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Server
Good ol days
Cumming, Georgia
03.2018 - 04.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Education
High School Diploma -
West Forsyth High School
Cumming, GA05-2015
Skills
- Product Knowledge
- Scheduling
- Paperwork Processing
- Data Entry
- Appointment Scheduling
- Complaint resolution
- Information Security
- Call Management
- Data Collection
- Account updating
- Inbound and Outbound Calling
- Call triaging
- Live chat support
- Service standard compliance
- Credit adjustments
- Refunds processing
- Order Processing
- Strategic sales knowledge
- Call center procedures
- Multi-Task Management
- Call escalation
- De-Escalation Techniques
- Customer Service
- Professional telephone demeanor
- Positive and professional
- High-energy attitude
- Typing proficiency
- Follow-up skills
- Opening and closing accounts
- Call Center Operations
- Calm Demeanor
- Credit card payment processing
Timeline
Customer Service Representative
Hancock Claims Consultants
03.2024 - Current
Customer Service Manager
Ever green bio
04.2022 - 02.2024
Server
Good ol days
03.2018 - 04.2022
High School Diploma -
West Forsyth High School
Similar Profiles
Frisline PrintempsFrisline Printemps
Customer Service Representative at Hancock Claims ConsultantsCustomer Service Representative at Hancock Claims Consultants
Noah CholNoah Chol
Property Inspector at Hancock Claims ConsultantsProperty Inspector at Hancock Claims Consultants
Devin ThompsonDevin Thompson
Field Technician at Hancock Claims ConsultantsField Technician at Hancock Claims Consultants
Seun OsunbanjoSeun Osunbanjo
Independent Claim Adjuster at Hancock Claims ConsultantsIndependent Claim Adjuster at Hancock Claims Consultants
Sophia CoyleSophia Coyle
Private Nanny at The Trias'sPrivate Nanny at The Trias's