Hostess
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- I took reservations from patrons via Yelp.
- Greeted guests and sat customers at tables or in waiting areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.