Cameron Ballard
Wichita Falls,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Dominos Pizza Inc.
Stephenville, TX
01.2022 - 03.2023
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Stocker
Walmart
Wichita Falls, TX
01.2021 - 06.2021
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Provided customer service by answering questions about product location, price and availability.
- Greeted customers and retrieved requested products to drive satisfaction.
- Received and processed incoming shipments of merchandise.
- Palletized merchandise for easy movement to sales floor locations.
Customer Service Representative
Results Call Center
Wichita Falls, TX
03.2020 - 01.2021
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered inbound calls, chats and emails to facilitate customer service.
Loader
Atwoods Ranch & Home
Wichita Falls, TX
06.2018 - 03.2020
- Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
- Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
- Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
- Maintained a clean work area at all times by sweeping floors, wiping down surfaces.
- Filled and leveled off products to stack evenly on pallets.
- Provided excellent customer service by loading items into customer vehicles.
Education
Bachelor of Science - Mechanical Engineering
Midwestern State University
Wichita Falls, TXSkills
- Product Promotion
- Payment Collection
- Inbound and Outbound Calling
- Complaint Resolution
- Data Entry
- Escalation Management
- Positive and Professional
- Customer Service
- Microsoft Outlook
- 50 WPM Typing Speed
Affiliations
- Leather Working
- Drawing
- Reading
Timeline
Delivery Driver
Dominos Pizza Inc.
01.2022 - 03.2023
Stocker
Walmart
01.2021 - 06.2021
Customer Service Representative
Results Call Center
03.2020 - 01.2021
Loader
Atwoods Ranch & Home
06.2018 - 03.2020
Bachelor of Science - Mechanical Engineering
Midwestern State University
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