Cameron Benway
Lake Mary,FL
Summary
Dynamic IT Technician with a proven track record at Complete Care-IT, excelling in technical support and application deployment. Skilled in creating comprehensive documentation and managing user profiles, I effectively enhance operational efficiency while delivering exceptional remote assistance. My strong problem-solving abilities ensure seamless user experiences and successful project outcomes.
Overview
4
4
years of professional experience
Work History
IT Technician
Complete Care-IT
Maitland, FL
11.2022 - 06.2025
- Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
- Assisted with the deployment of new applications and updates to existing applications.
- Set up user profiles on local machines according to established standards.
- Tracked service requests through a ticketing system, such as Microsoft Lists and Salesforce.
- Provided technical support to users via telephone or remote access.
Game Room Attendant
Seminole State College
Sanford, FL
08.2021 - 10.2022
- Assisted customers in selecting appropriate games for their age and skill level.
- Cleaned, sanitized, and maintained gaming equipment on a daily basis.
- Provided assistance with setting up special events within the game room.
- Enforced rules and regulations of the game room.
- Demonstrated how to properly use the gaming equipment.
Food Service Worker
Dunkin' Donuts
Lake Mary, FL
05.2021 - 10.2022
- Cleaned kitchen areas, equipment and utensils.
- Assisted with unloading deliveries from suppliers into storage areas.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Assisted in the preparation of food items.
Education
Bachelor of Science - Information Technology
Seminole State College of Florida
Sanford, FL05-2022
Skills
- Technical support and troubleshooting
- Application deployment and management
- User profile setup
- Documentation creation
- Software deployment management
- Remote assistance
Languages
English
Professional
Timeline
IT Technician
Complete Care-IT
11.2022 - 06.2025
Game Room Attendant
Seminole State College
08.2021 - 10.2022
Food Service Worker
Dunkin' Donuts
05.2021 - 10.2022
Bachelor of Science - Information Technology
Seminole State College of Florida
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