Cameron Black
Kings Park,New York
Summary
With over four years experience in Underwriting, Risk, Client Relations as well as a multitude of other areas, I have been able to fully engulf myself within the payments space. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. This work alongside other endeavors outside the workplace have helped me grow and better utilize my skills and strengths on a daily basis! I am currently the Director of Operations and Risk at Eagle Processing and look forward to seeing what the future holds!
Overview
8
8
years of professional experience
Work History
Director of Operations and Risk
Eagle Processing Systems
Hauppauge, NY
06.2021 - Current
- Mitigated business risks by working closely with staff members and assessing performance.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Coordinated activities between different departments to ensure successful completion of projects.
- Assessed reports and adjusted workflows to realign with targets.
- Examined documents to determine degree of risk from health, financial standing and value and condition of property.
- Gathered and analyzed information to determine risk acceptability.
- Identified, assessed, and reported on risk management issues.
- Monitored risk assessments and assessed validity using industry-specific methods.
- Ensured all documentation was accurate prior to submitting an application for review.
- Completed day-to-day duties accurately and efficiently.
Underwriter/Risk Analyst
Eagle Processing Systems
Hauppauge, NY
01.2020 - 06.2021
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Entered and maintained risk information in various information systems.
- Verified accuracy of documentation such as income statements, tax returns, bank statements and other related documents.
Sous Chef
Gin 45
Fort Salonga, NY
12.2018 - 08.2019
- Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
- Prepared workstations with ingredients and tools to increase efficiency.
- Contributed to the successful execution of catered events from start to finish.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Cashier
IGA Supermarket
Fort Salonga, NY
05.2016 - 02.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Followed company security procedures for handling large sums of money.
- Greeted customers promptly and responded to questions.
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Kings Park High School
Kings Park, NY06-2018
Skills
- Process Improvements
- Risk Mitigation
- Operations Oversight
- Operational Efficiency
- Resource Allocation
- Employee Development
- Customer Service Management
- Schedule Management
- Customer Relations
- Customer Service
- Calendar Management
Affiliations
- Jiu Jitsu Blue Belt
References
References available upon request.
Timeline
Director of Operations and Risk
Eagle Processing Systems
06.2021 - Current
Underwriter/Risk Analyst
Eagle Processing Systems
01.2020 - 06.2021
Sous Chef
Gin 45
12.2018 - 08.2019
Cashier
IGA Supermarket
05.2016 - 02.2018
High School Diploma -
Kings Park High School
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