Client-focused luxury retail sales professional with expertise in high-touch service, personalized styling, and premium product presentation. Builds lasting client relationships and drives repeat business in both in-person and e-commerce settings. Knowledgeable in men’s tailoring, fabric selection, and consultative selling with a strong grasp of fit and presentation.
Work History
Made to Measure Specialist
6 Months
Indochino at Nordstrom | 02.2026 - Current
Conducted one-on-one suiting consultations, guiding clients in fabric selection, garment construction, and styling decisions to enhance their overall experience.
Took precise measurements and oversaw fit adjustments to achieve a refined final product tailored to client specifications.
Build long term client relationships through consistency and attention to detail.
Recommended premium fabrics and custom options, contributing to revenue growth while maintaining a polished showroom environment.
Collaborated with team to streamline fitting processes, improving operational efficiency.
Guided customers in product selection and pricing, coordinating inventory and fulfillment for seamless transactions.
Designed digital storefront layouts and executed product photography, improving perceived value and customer engagement.
Sales and Customer Service Specialist
9 Years 7 Months
CadburyChihuahua | 07.2016 - 02.2026
Operate across both in person and digital retail environments, delivering a consistent and detail-oriented customer experience.
Led creative direction for custom apparel offerings, aligning product design with emerging trends and niche markets.
Maintained cohesive visual presentation across physical and digital storefronts, reinforcing brand identity.
Resolved customer inquiries efficiently, ensuring high satisfaction levels across support channels.
E-Commerce Sales Consultant
3 Years 9 Months
Momentum Products | 09.2017 - 06.2021
Refined product presentation, descriptions, and imagery to enhance clarity and drive conversion rates.
Collaborated with marketing and sales teams to ensure consistent messaging and visual identity across all channels.
Coordinated inventory management across multiple sales channels to streamline availability and support sales efforts.
Retail Sales Associate
4 Years
Hot Topic | 01.2010 - 01.2014
Cultivated strong sales skills in high volume environment, emphasizing styling, upselling, and customer interaction.
Ensured visual standards met and contributed to successful promotional initiatives.
Assisted customers with product selection and inquiries to enhance shopping experience.
Executed visual merchandising strategies to maintain appealing store displays.
Collaborated with team members to achieve sales goals and improve customer satisfaction.
Education
Bachelor of Arts - Songwriting and Guitar Performance
Berklee College of Music | Boston, Massachusetts | 01-2016
Skills
Luxury client management
Made-To-Measure Suiting
Fabric and Fit Expertise
Wardrobe Styling
High-Value Sales
Tailoring Techniques
Luxury Clienteling
E-Commerce and Digital Sales
Product photography
Visual Content Creation
Merchandising
ADDITIONAL EXPERIENCE
Guitar Instructor
Reverblessons, Takelessons - Remote
2016 to 2025
Built long term client relationships through personalized instruction and consistent communication. Managed all aspects of independent client services including scheduling and retention.
Languages
English
Native or Bilingual
Italian
Elementary
French
Elementary
Timeline
Made to Measure Specialist
Indochino at Nordstrom
02.2026 - CurrentRead More
E Commerce Sales Consultant
A.W.T. World Trade, Inc
11.2025 - 04.2026Read More
E-Commerce Sales Consultant
Momentum Products
09.2017 - 06.2021Read More
Sales and Customer Service Specialist
CadburyChihuahua
07.2016 - 02.2026Read More
Retail Sales Associate
Hot Topic
01.2010 - 01.2014Read More
Berklee College of Music
Bachelor of Arts from Songwriting and Guitar Performance