Enthusiastic technician with a solid foundation in troubleshooting, customer service, and hardware configuration. Recognized for effective collaboration with teams to resolve complex technical issues and improve system functionality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Computer Technician Intern
Acadian Ambulance
Lafayette
07.2024 - Current
Assisted with troubleshooting technical issues for staff and emergency vehicles.
Provided front-line support to staff regarding software applications and connectivity issues.
Resolved customer inquiries in a timely manner.
Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
Collaborated with professionals to escalate problem resolution, filtering inquiries to appropriate technology professionals.
Assisted in the installation of hardware and software components on computers.
Game Room Technician
Chuck E Cheese
Lafayette
03.2022 - 07.2024
Maintained and repaired arcade machines and gaming equipment consistently.
Assisted customers with game operation and troubleshooting issues.
Monitored game room cleanliness and organized gaming areas effectively.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.