Cameron Burnham
Fair Oaks,CA
Summary
Sales and customer service professional with expertise in customer relationship management and cross-functional collaboration. Demonstrated success in mentoring teams and executing initiatives that drive record-breaking sales growth while aligning with organizational objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Sales Development Representative
BambooHR
Las Vegas, USA
02.2022 - 06.2026
- 121% quota attainment 2025, 3200+ lifetime qualified opportunities, leading the floor among 75~ reps
- Broke the record for monthly sales opportunities at the time (104)
- 123% quota attainment 2023, 2022 Half Year Champion for TQL/SAOs
- Piloted new initiatives, including live chat customer support, and partnerships/referral channels
- Trained and mentored new reps
- Engaged with prospects via phone, email, and social media platforms
Account Executive
Altametrics
Las Vegas, USA
06.2021 - 02.2022
- Cultivated strong client relationships through consistent communication and proactive follow-ups
- Tracked and documented all sales activities in CRM software to ensure accurate reporting and analysis
- Coordinated with cross-functional teams to ensure alignment on project objectives and timelines
Store Manager II
FedEx Office
Las Vegas, USA
10.2017 - 09.2020
- Oversaw day-to-day store operations, enhancing efficiency and profitability
- Drove YoY growth 130%
- Coordinated staff schedules to align with operational demands
- Trained and mentored team members on customer service best practices, improving customer satisfaction
- Resolved customer complaints in a timely manner
Call Center Representative
Caesars Entertainment
Las Vegas, Nevada
05.2017 - 10.2017
- Assisted customers with inquiries about reservations and services
- Resolved customer complaints using effective communication techniques
- Documented customer interactions accurately in the call tracking system
Education
Bachelor of Arts - Language Studies
University of California, Santa Cruz
Santa Cruz, CA06-2017
Skills
- Customer relationship management
- CRM software usage
- Cross-functional coordination
- Lead generation
- Account management
- Staff training
- Operational efficiency
- Customer support
- Complaint resolution
- Data analysis
Certification
- Salesforce Associate
- Salesforce AI Associate
Timeline
Senior Sales Development Representative
BambooHR
02.2022 - 06.2026
Account Executive
Altametrics
06.2021 - 02.2022
Store Manager II
FedEx Office
10.2017 - 09.2020
Call Center Representative
Caesars Entertainment
05.2017 - 10.2017
Bachelor of Arts - Language Studies
University of California, Santa Cruz