Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Escrow Assistant
Nationstar Mortgage
El Paso, TX
03.2022 - Current
Prepared and delivered projected HUD-1 settlement statements to lender upon request.
Examined purchase and sale agreement for potential items of concern and addressed immediately.
Followed-up on status of releases, policies, and return of recorded documents.
Verified ownership and transaction information and dividend distribution instructions to check conformance with governmental regulations using stock records and reports.
Processed and verified all new account applications and documents.
Independent Distributor
Herbalife Independent Distr
Houston, TX
09.2017 - 12.2022
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Maintained records of sales and customer information to support accuracy.
Delivered orders to customers to drive full satisfaction.
Credit Card Specialist
Bank Of America
El Paso, TX
01.2022 - 10.2022
Made decisions and recommendations about extending lines of credit.
Recommended and made decisions on extending lines of credit based on thorough analysis of customer profiles.
Conducted credit reviews on corporations to evaluate financial conditions and mitigate risk.
Collaborated with sales team and customers to negotiate payment plans and confirm account reconciliations.
Tow Truck Operator
AAA Roadside Assistance
Houston, TX
01.2021 - 09.2021
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Transported hazardous materials and oversized shipments without incident.
Boosted team performance by moving materials with forklifts, cranes, and other equipment.
Operated with safety and skill to avoid accidents and delays.
Loader and Unloader
Lowes Home Improvment
Houston, TX
04.2017 - 10.2017
Loaded and unloaded pallets quickly and safely, managing work load priorities.
Loaded and unloaded pallets quickly and safely, managing workload priorities.
Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
Collaborated with team members to maintain efficient workflow.
Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes, and skid-steers.
US Army
Solider Army Soldier At US ARMY
Fort Bliss, TX
06.2010 - 03.2017
Developed and implemented risk reduction plans for personnel and equipment during tactical operations, enhancing safety and operational effectiveness.
Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
Protected and guided personnel under command, maintaining safety, well-being, and mission readiness.
Integrated intelligence activities into military operations, contributing to informed decision-making and mission success.
Integrated intelligence activities into other military operations, plans and programs.
Coordinated tactical movements of personnel and equipment to ensure effective deployment and mission readiness.