6.5+ years of experience with data center operations, including server and network infrastructure. Utilizing troubleshooting skills to address and resolve technical internal and customer issues swiftly.
Overview
7
7
years of professional experience
Work History
Datacenter Technician
CoreWeave
02.2025 - Current
Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Installed and managed structured cabling infrastructure.
Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
Accepted tasks and documented status using ticketing system, time reports and email.
Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
Increased data center efficiency by implementing new standard SOP's.
Extensive knowledge and skills with Dell, SuperMicro and Lenovo 1u-8u chassis
DC Shift Lead, Asset Specialist, Technician
IBM Cloud
05.2018 - 02.2025
Reached data center shift lead position at one of IBM's busiest locations globally
Trained and guided 10+ technicians about infrastructure, networking, and internal systems.
Trusted manager point of contact
Staff management and ensuring demands and request by customers are met
Acted and enroll-ed in acting manager for the site when needed
Maintained and controlled over 50,000 components and loose hardware in my data center.
Provided knowledge and key subject points to help maximize workload abilities and task
Completed row build outs, large quantity of server build-outs for critical costumers.
Oversee customer survey reviews through internal ticket systems by utilizing expertise of internal equipment
Extensive knowledge and skills with Dell, SuperMicro and Lenovo 1u-8u chassis
Troubleshooting skills with components and hardware
Experience with multiple operating systems (CENT, VMware, Ubuntu, Debian, RedHat, Linux, Windows)
Includes custom cabling (straight through, console, etc)
Daily use of all Microsoft applications (Word, excel, power point, outlook, Jira)