Kingsley Chinedum Obi
Datacenter Technician
NISHI KU,Japan
Summary
Very energetic person who strives for the excellence, growth and innovation of an organization. About 3 years of IT experience as a Datacenter Technician. Strong skills in numeracy, report preparation, problem solving and customer service.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work History
Datacenter Technician
IBM Japan
10.2021 - Current
- Receive and record incident related information from clients, and select appropriate actions to resolve problems using variety of tools, techniques and procedures, and communicate solutions or action plan back to clients
- Identify/recommend updates to knowledge based systems and maintenance packages
- Provide hardware or software technical support assistance to clients and IBM personnel in multi-vendor, multi-protocol networks/systems in high availability product environment
- Use professional knowledge and problem determination/problem source identification skills to resolve problems involving hardware, microcode, operating system, application programs, and network issues
Foreign English Teacher
Seiha English Network
03.2018 - 10.2021
- Teaching English to young learners while working side by side with Japanese teachers to ensure smooth delivery of lesson goals and targets
IT / Banking Operations Officer
EcoBank Nigeria Limited
09.2008 - 06.2016
- Utilization of various IT banking software like Finacle, Flex-cube, Omni-flow and SAP for day-to-day banking operations
- Coached newly hired bank staff on IT banking software applications
- Head, customer service unit and Head Teller with oversight function of teller operations, including management and maintenance of Bank ATMs
Education
MBA - Business Administration
University of The People
California 04.2020 - 04.2021
Certified Health And Safety Personnel -
World Safety Organization
Rivers State, Nigeria 07.2016 - 10.2016
B. Eng. Materials and Metallurgical Engineering -
Federal University of Technology
Owerri, Nigeria 01.2001 - 04.2006
West African Senior School Certificate -
Midtown College Port-Harcourt
Rivers State, Nigeria 01.2000 - 04.2001
Skills
Tier 3 IT support level with in-depth technical support and problem resolution ability
undefinedIBM Cloud Technical Advocate Badge
The Technical Advocate is a technical role with foundational Cloud knowledge and experience coming from at least one information technology related discipline. As a Cloud Technical Advocate, I am able to discern requirements and goals specified by a client to facilitate an appropriate solution with IBM Cloud. Areas of expertise include Cloud components, architecture, and methodologies.
Timeline
Datacenter Technician
IBM Japan
10.2021 - Current
MBA - Business Administration
University of The People
04.2020 - 04.2021
Foreign English Teacher
Seiha English Network
03.2018 - 10.2021
Certified Health And Safety Personnel -
World Safety Organization
07.2016 - 10.2016
IT / Banking Operations Officer
EcoBank Nigeria Limited
09.2008 - 06.2016
B. Eng. Materials and Metallurgical Engineering -
Federal University of Technology
01.2001 - 04.2006
West African Senior School Certificate -
Midtown College Port-Harcourt
01.2000 - 04.2001
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