I am eager to apply and develop my skills in a co-op position in the summer semester of 2024. I am hard-working, detail-oriented, experienced in leadership roles, and have a passion for Software Development.
Overview
5
5
years of professional experience
Work History
Supervisor
UPS
09.2019 - 01.2023
Increased staff productivity in my area by implementing streamlined workflows, resulting in a 60% increase in the number of packages processed per hour in my area.
Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
Developed staff skills through targeted training programs, resulting in improved performance.
Conducted performance evaluations for staff members, identifying areas of improvement.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Guest Service Captain
Towne Park
08.2017 - 08.2019
Supervised valet team members for improved productivity and adherence to company policies.
Enhanced customer satisfaction by implementing efficient parking strategies and maintaining a professional demeanor.
Trained new employees in valet procedures, ensuring consistent quality and efficiency across the team.
Resolved guest inquiries, providing exceptional service while upholding company standards.
Conducted regular performance evaluations for continuous improvement of valet operations and staff development.
Education
Bachelor of Science - Computer Science
University of Cincinnati
Cincinnati, OH
08.2026
Associate of Applied Science - Software Engineering