Cameron Fields
Apopka
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Consultant Program/Project Management
Verizon Wireless
03.2025 - Current
- Payments subject-matter expert.
- Supports enterprise-wide payments initiatives and data analytics.
- Maintaining card brand compliance.
- Facilitated meetings to gather requirements from stakeholders.
- Managing payment-related defects.
- Supported project teams in developing strategic recommendations.
Supervisor Payments
Verizon Wireless
05.2023 - 03.2025
- Supervised a team of nine: eight payments analysts and one senior payments analyst.
- Maintained the finance reconciliation process for all Verizon brick-and-mortar and e-commerce digital channels.
- Trained and mentored team members on best practices and company policies.
- Implemented workflow improvements that enhanced service efficiency and reduced general ledger variances.
- Conducted performance evaluations to drive employee development and accountability.
Analyst Payments
Verizon Wireless
07.2021 - 05.2023
- Handled customer driven misapplied payment investigations and refund requests.
- Collaborated with cross-functional teams to enhance operational efficiency and reduce billing errors.
- Conducted trend analysis for customer submitted investigation requests to identify pressing issues.
Retail Sales Associate
Walmart
10.2020 - 06.2021
- Handled garden center operations, including register work and general customer assistance.
- Assisted in inventory management, ensuring stock levels met demand and minimizing discrepancies.
- Executed visual merchandising strategies, enhancing product displays to attract customer attention.
Education
Master of Science - Industrial And Organizational Psychology
Keiser University
Fort Lauderdale, FL10-2022
Bachelor of Arts - Business Administration
Ashford University
San Diego, CA10-2020
Skills
- Project management
- Payments compliance
- Data analysis
- Stakeholder engagement
- Basic SQL
- Team supervision
- Customer investigation handling
- Defect management
- Risk assessment strategies
- Team leadership & development
- Verbal and written communication
- Multitasking and organization
Languages
English
Full Professional
Timeline
Consultant Program/Project Management
Verizon Wireless
03.2025 - Current
Supervisor Payments
Verizon Wireless
05.2023 - 03.2025
Analyst Payments
Verizon Wireless
07.2021 - 05.2023
Retail Sales Associate
Walmart
10.2020 - 06.2021
Master of Science - Industrial And Organizational Psychology
Keiser University
Bachelor of Arts - Business Administration
Ashford University