Cameron Fullerton
IT support Pofessionsal
Bedford,TX
Summary
While putting myself through my computer science degree I progressed through the ranks of Moviehouse and Eatery, a dine-in movie theater, from an entry level position to an assistant manager. Upon Completing my degree I went into the IT department working with IT infrastructure, projection, and sound Learning the other half of the key components in the Dine In movie industry.
I am a results-driven and detail oriented person who loves being a part of both large and small teams to make a difference.
Overview
7
7
years of professional experience
Work History
Regional IT support specialist Cinepolis
Moviehouse & Eatery
08.2019 - Current
- Created scripts for installing all needed programs remotely on any new device installations.
- Provided technical support for 5 area locations, troubleshooting technical issues and providing solutions.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Trained on site management teams on software and hardware as required while also supporting transitions to new processes and systems
- Diagnosed and troubleshot hardware, software and network issues.
- Provided scheduled maintenance on hardware to increase life expectancy and discover issues before problems arise
Assistant Manager
Moviehouse & Eatery
08.2015 - 03.2019
- 50+ hours a week)
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Bachelor of Science - Computer Science
University of North Texas
Denton, TX2018
Certificate of Cyber Security -
NSA, DHS
2018
Skills
- AV Presentation
- Component Replacements
- User Experience
- Software and Hardware Implementation
- Backup and Recovery
- Manual Writing
- Computer System Diagnostics Software
- Organizational Skills
- Instruction and Training
- Technical Support and Assistance
- Client Meetings
- Programming Languages: Python, C, C, Java, SQL, C#, ARMv8 Assembly
Hobbies
Raid Leader for world of Warcraft raid team.
I enjoy creating little Automations in Power Automate.
Enjoys walking and getting fresh air.
Avid Numbers person.
Timeline
Regional IT support specialist Cinepolis
Moviehouse & Eatery
08.2019 - Current
Assistant Manager
Moviehouse & Eatery
08.2015 - 03.2019
Bachelor of Science - Computer Science
University of North Texas
Certificate of Cyber Security -
NSA, DHS
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