Cameron Galloway
Blowing Rock,NC
Summary
Dynamic and adaptable professional with a solid foundation in greenhouse operations and customer service. Recognized for effective interpersonal communication and administrative skills, contributing to a positive customer experience and operational success.
Overview
6
6
years of professional experience
Work History
Houseplant Greenhouse Manager
The Mustard Seed Market
Blowing Rock, North Carolina
05.2025 - Current
- Manage daily greenhouse operations by maintaining optimal growing conditions for a diverse range of tropical houseplants, such as climate control (temperature, humidity, light) and watering needs
- Oversee inventory of approximately 200 houseplant varieties aligning with seasonal market demands by collaborating with various wholesale plant distributors throughout the southeast region
- Develop and execute targeted pests and disease management plans, significantly improving plant health and reducing loss through timely intervention and organic treatment
- Provide expert knowledge and guidance on houseplant-related questions and inquiries, establishing myself as a reliable and trustworthy resource for both staff and a growing customer base
Garden Center Sales Associate
The Mustard Seed Market
Blowing Rock, North Carolina
03.2024 - 05.2025
- Provided tailored guidance on plant selections from a catalog of 1,300+ options, recommending appropriate perennials, annuals, houseplants, trees, and shrubs to meet customers' specific horticultural and gardening needs.
- Exemplified administrative proficiency by operating the POS system during high-volume transactions, while directing incoming and outgoing calls, and managing on-site customer engagement.
- Designed and implemented visually engaging merchandising displays inside the retail shop to attract customer attention and boost overall sales.
Administrative Assistant
Piedmont Plastic Surgery and Dermatology
Denver, North Carolina
11.2022 - 02.2024
- Managed scheduling and correspondence for patient appointments, ensuring HIPAA compliant record-keeping for 5+ physicians within the practice, while fostering collaborative relationships with staff members
- Maintained thorough daily office keeping tasks, including detailed filing system management, handling 200+ document scans daily, and preparing medical documents such as patient registration/intake, consent forms, insurance verification, and referral forms
- Responded to customer inquiries via phone, email, fax, and in-person with adaptive communication and problem-solving skills to provide immediate resolutions and enhance customer retention
Server
Blowing Rock Brewery and Ale House
Blowing Rock, North Carolina
06.2020 - 07.2022
- Provided excellent customer service with a friendly and personable attitude to a high volume of daily customers, demonstrating in-depth knowledge of the restaurant's menu and products to enhance customer satisfaction and loyalty
- Operated POS terminal with efficiently to accurately input orders, split bills, and calculate totals
Education
Bachelor of Science - Sustainable Development
Appalachian State University
Boone, NC05-2020
Skills
- Sales techniques
- Administrative proficiency
- Continuous learning attitude
- Interpersonal communication
- Customer relationship management
- Plant care and horticultural knowledge
- Pest management
- Self motivation
Timeline
Houseplant Greenhouse Manager
The Mustard Seed Market
05.2025 - Current
Garden Center Sales Associate
The Mustard Seed Market
03.2024 - 05.2025
Administrative Assistant
Piedmont Plastic Surgery and Dermatology
11.2022 - 02.2024
Server
Blowing Rock Brewery and Ale House
06.2020 - 07.2022
Bachelor of Science - Sustainable Development
Appalachian State University