Work closely with Sales and Client Services teams to supply and recommend the correct consumable products for clients new to using STM pre-roll automation equipment, as well as servicing over 100+ accounts.
Establish partnerships and negotiate pricing with distributors and manufacturers overseas to provide a consistent supply chain for STM and its customers.
Provide end to end customer service for custom packaging projects, guiding clients through concept development, design, and production stages.
Eastern Washington Account Manager
Cedar Creek Cannabis
06.2021 - 12.2021
Built rapport with current accounts and Implemented e-commerce programs like Leaflink, leading to increased customer retention and the addition of 20 additional partners.
Executed event setups at trade shows and industry events, providing educational and promotional presentations to prospective consumers and retail partners
Collaborated with marketing teams to improve product branding by researching market trends and providing current sales analytics from clients.
Purchasing Manager
Cinder
09.2017 - 05.2021
Collaborated with suppliers and maintained close relationships to ensure access to the latest products and a consistent supply chain to keep store inventory stocked.
Implemented and managed a BOH team to optimize in-store and online order fulfillment, maintain inventory auditing practices, and ensure state compliance standards.
Studied product sales trends and aligned inventory procurement with customer demands which led to a 35% YoY revenue increase from 2018-2019 and continued positive growth.