Cameron Harrison
GREENWOOD,SC
Summary
Dynamic Shift Leader at Jersey Mike's Subs with a proven track record in team leadership and customer service excellence. Skilled in inventory management and problem-solving, I enhanced operational efficiency and resolved customer complaints, driving repeat business. Committed to fostering a positive team environment while delivering exceptional dining experiences.
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
5
5
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
08.2022 - Current
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Coordinated staff schedules to optimize workflow and maintain adequate coverage during peak hours.
- Implemented inventory management practices, reducing waste and improving resource allocation efficiency.
- Resolved customer complaints promptly, enhancing overall satisfaction and repeat business rates.
- Monitored sales performance, identifying trends to drive promotional strategies and increase revenue.
- Trained new employees and delegated daily tasks and responsibilities.
Server
Brayz Quesadillas
09.2021 - 06.2022
- Adapted quickly to changing situations and guest needs
- Developed strong relationships with regular customers, improving overall satisfaction
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Irenes of Due West
02.2021 - 08.2021
- Delivered exceptional customer service in fast-paced dining environment
- Assisted in menu recommendations and answered guest inquiries promptly
- Maintained cleanliness and organization of dining area throughout shift
- Collaborated with kitchen staff to ensure timely meal preparation
- Processed customer orders efficiently using point-of-sale system
- Supported team members during peak hours to enhance service flow
Education
High School Diploma -
Emerald High School
Greenwood, SCBachelor of Arts - Human Services
Lander University
Greenwood, SC12-2028
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Team motivation
- Strong verbal and written communication
- Customer service focus
- Creative problem solving
- Customer service management
- Team collaboration and leadership
Timeline
Shift Leader
Jersey Mike's Subs
08.2022 - Current
Server
Brayz Quesadillas
09.2021 - 06.2022
Server
Irenes of Due West
02.2021 - 08.2021
High School Diploma -
Emerald High School
Bachelor of Arts - Human Services
Lander University
Kappa Sigma Brother
Learned to maintain balances with leadership and team work through a brotherhood like no other.