Dynamic and dependable, with a proven track record at Outback Steakhouse and a short stint at American Eagle, I excel in guest engagement and sales techniques. Demonstrated ability to increase sales and customer satisfaction through exceptional service and upselling. Skilled in cash handling and problem-solving, I thrive in fast-paced environments, ensuring both customer delight and operational efficiency.
Overview
6
6
years of professional experience
Work History
Server and Bartender
Outback Steakhouse
Irmo and North Myrtle Beach, SC
03.2021 - Current
Started at Outback when I was 18 and worked there for 4 years as a server
After turning 21 I was trained as a bartender and now alternate between the two positions
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cultivated warm relationships with regular customers.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Retail Employee
American Eagle
Myrtle Beach, SC
03.2019 - 06.2019
Improved store sales through effective product merchandising and display arrangements.
Assisted customers in making informed purchasing decisions by offering knowledgeable advice on products.
Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.