Cameron Hopkins
Overland Park,KS
Summary
I am a highly driven individual dedicated to continuous self improvement. My Insurance and Fire fighting experience has allowed me to focus on various disciplines in my life to teach me the power of self improvement/self discipline. I am equipped with the proper experience to manage customer/agent relationships at a high level while managing multiple tasks at a time. The experience I have working not only on the independent agency side but also on the managing general agency side gives me further insight on how the insurance industry works and how to operate in such enviromenets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Steadily Insurance Agency, Inc.
Overland Park, KS
03.2024 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- managed a high capacity of accounts to ensure maximum retention for various sized accounts.
- Underwrite existing policies upon renewal to ensure accurate market placement and rate evaluation.
- Shopped policies through various carriers to maximize market retention.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Counseled prospects and policyholders on coverage, limits and regulations.
Firefighter/ EMT
Columbus Fire and EMS
Columbus, GA
02.2023 - 02.2024
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information.
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
- Trained continuously to maintain required physical fitness for demanding work.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
Insurance Agent
Capparelles Insurance Agency, Inc
Columbus, GA
11.2016 - 01.2023
- Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- implemented different markets to expand our target market.
- managed renewals to ensure customer retention and satisfaction.
- handled commercial accounts for various types of business insurance.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Researched insurance plans to find good options for clients' needs.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
Employee Benefits Advisor
Aflac
Columbus, GA
01.2015 - 11.2016
- Called upon business owners to persuade them that I was the right agent to administer health and supplemental benefits to there employees.
- Setup company accounts into enrollment platforms for a high efficiency open enrollment.
- Collaborated with a sales team to innovate ways to grow our territory and increase the number of group accounts on the books.
- provided around the clock customer support to ensure claims and concerns were handled in a timely manner.
- Managed 4th quarter open enrollment each year.
- Reduced health care costs by supporting insurance programs that offered low annual rates.
- Reviewed employee enrollments to verify accuracy, inputting information into company database.
- Evaluated customer needs and proposed specific benefits options.
- Oversaw enrollment of new employees and company-wide yearly enrollment period.
- Checked accuracy and completeness of benefits applications and documents.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
Education
High School Diploma -
Northside High School
Columbus, GA05-2014
Skills
- Customer Relations
- Relationship Building
- Verbal and Written Communication
- Consultative and relationship selling
- Detail-Oriented
- Consultative Selling Techniques
- Multi-tasking in high stress environment
- Time-management
Accomplishments
- Named top 13 best baseball players in the Tri-City area.
- Named First team All bi-City for the 2014 baseball class
- Signed with a full ride scholarship to Wallace Community College
- National Convention qualifier- First year New business accounts and Sales Production
- National Convention qualifier- Second year New business accounts and Sales Production
- Helped grow an independent agency from 3 million to 7 million over the course of a few years without hiring more employees.
- Accomplished year over year policy retention and new sales targets for continuous Agency Growth
- Qualified for Progressive's National Convention in 2022 and named the top 3 largest Progressive Agencies in Georgia.
- Exceeded month over month on Steadily Scorecards and production goals
Certification
- Licensed Property and Casualty & Life and Health Insurance Agent
- Licensed Basic Emergency Medical Technician
- Certified Firefighter I, Firefigher II, Hazmat Awareness
Affiliations
- I am a loving husband and father of three. I am a baseball coach to my oldest son and an encouraging gymnastics dad to my daughter. I love fitness and participate in various events to work towards my goals.
REFERENCES
- Chey Wilson
(Director of Columbus Technical College)
Email: cheywilson@me.com
Phone: 706-315-6009
- Chris Hopkins
(Father and Boss at Capparelles Insurance Agency)
Email: chris@capparellesinsurance.com
Phone: 706-332-8193
- Sandi Mathis
(District Sales Manager at Aflac)
Email: sandra_mathis@us.aflac.com
Phone: 706-315-3979
- Chief Hord-
(Deputy Chief of Resource Management- Columbus Fire and EMS)
Email: shord@columbusga.org
- Lanae Rueda
(Chief Executive Officer (CXO))
Email: lrueda@steadily.com
Timeline
Senior Account Manager
Steadily Insurance Agency, Inc.
03.2024 - Current
Firefighter/ EMT
Columbus Fire and EMS
02.2023 - 02.2024
Insurance Agent
Capparelles Insurance Agency, Inc
11.2016 - 01.2023
Employee Benefits Advisor
Aflac
01.2015 - 11.2016
High School Diploma -
Northside High School
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