Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Jacobs

Hendersonville,TN

Summary

Hard working employee with a proven track record in customer service and staff management. Employee of the month achieved at Amazon, Prime Inc. and Sky Hop Global. Excelled in enhancing customer experiences and streamlining operations, achieving significant improvements in customer satisfaction. Skilled in problem-solving and teamwork.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Sun Glass Hut
11.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • At times, store opening and closing.

Employee Service Representative

UFC Gym
05.2024 - Current
  • Enrolled new members in various health management memberships.
  • Participated in regular meetings with management to discuss performance and strategize on ways to further improve customer experience.
  • Assumed responsibility for assisting new members in proper use of gym equipment.
  • Helped maintain equipment and cleanliness of facility.

Associate Manager

Prime Car Wash
04.2023 - Current
  • Worked with senior management on strategic planning efforts, aligning departmental goals with company objectives.
  • Remedied issues and conflicts among workers.
  • Successfully managed multiple high-priority tasks.
  • Established strong relationships with key stakeholders and co-workers.
  • Generated daily sales reports while also frequently closing and opening the store.

Driver

Sky Hop Global Inc.
03.2021 - 04.2023
  • Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
  • Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
  • Facilitated prompt pick-ups and drop-offs by accurately planning routes based on passenger requirements or event schedules.
  • Consistently provided excellent customer service to passengers by loading, unloading luggage and friendly service.

Driver

Amazon
06.2020 - 09.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Education

Bachelor of Science - Aviation Science

Andrews University
Berrien Springs, MI
05-2021

Skills

  • Customer service
  • Goal-oriented mindset
  • Staff management
  • Valid Driver's license
  • Private pilot with commercial, instrument and multi-craft rating
  • Teamwork
  • Problem-solving
  • Customer rapport
  • Store management

Timeline

Retail Sales Associate

Sun Glass Hut
11.2024 - Current

Employee Service Representative

UFC Gym
05.2024 - Current

Associate Manager

Prime Car Wash
04.2023 - Current

Driver

Sky Hop Global Inc.
03.2021 - 04.2023

Driver

Amazon
06.2020 - 09.2022

Bachelor of Science - Aviation Science

Andrews University
Cameron Jacobs