Hi, I’m
Cameron King
Product Owner/Manager
Thornton,CO
Summary
Systematic Product Owner/Manager with a detail-oriented and thorough approach to defining requirements, outlining specifications, and working with team members to bring high-quality products to customers. Good problem-solver with an in-depth understanding of Agile and Scrum methodologies and principles of product development. Comfortable making key decisions for the team to move products efficiently through pre-production and production timelines. Expertise in development tools such as Jira and Confluence.
Overview
7
years of professional experience
3
years of post-secondary education
Work History
Firstbank Of ColoradoLakewood, CO
Digital Analyst (Product Manager - Website/App)
08.2021 - Current
Job overview
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Thrived in a fast-paced, highly-adept team to develop and prioritize product features and build product roadmaps.
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Analyzed existing systems and recommended enhancements to solve business needs
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Contacted proper stakeholders to share changes to project scope and timelines.
Firstbank Of ColoradoLakewood, CO
Digital Product Specialist (Product Owner - Zelle)
03.2019 - 07.2021
Job overview
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Oversaw preparation of images, videos, emails, and other marketing materials.
- Managed multiple projects effectively in demanding environment with tight deadlines.
- Identified changes in project scope and modified job schedule accordingly.
- Suggested enhancements to product design that would improve user experience.
Firstbank Of ColoradoLakewood, CO
Online Banking Representative
07.2018 - 03.2019
Job overview
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Resolved concerns with products or services to help with retention and drive sales.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Achieved high satisfaction rating of 98% through proactive one-call resolutions of customer issues.
Wells FargoLoveland, CO
Lead Teller
03.2015 - 06.2018
Job overview
- Mentored newly hired team members.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Established rapport with new clients to increase satisfaction and loyalty.
- Answered inquiries regarding checking and savings accounts and other related products.
Education
Colorado State University GlobalFort Collins, CO
Bachelor of Science from Business Management
03.2018 - 07.2021
Skills
Product development
Accomplishments
- Achieved the highest customer adoption rate for Zelle of any bank in the network by effectively helping with product enhancements and marketing.
- Planned and implemented an entirely new desktop experience by introducing an updated landing page and upgraded features.
- Collaborated with multiple teams on the development and release of a third-party financial management tool within the mobile app.
Timeline
Digital Analyst (Product Manager - Website/App)
Firstbank Of Colorado
08.2021 - Current
Digital Product Specialist (Product Owner - Zelle)
Firstbank Of Colorado
03.2019 - 07.2021
Online Banking Representative
Firstbank Of Colorado
07.2018 - 03.2019
Colorado State University Global
Bachelor of Science from Business Management
03.2018 - 07.2021
Lead Teller
Wells Fargo
03.2015 - 06.2018
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