Cameron Lovejoy
Kennebunk
Summary
Dynamic Customer Service Specialist with a proven track record at The Pilot House, excelling in complaint resolution and team training. Skilled in enhancing customer satisfaction through effective communication and strategic problem-solving. Recognized for implementing service improvements that boosted customer loyalty and operational efficiency. Proficient in cash handling and relationship building.
Overview
12
12
years of professional experience
Work History
Customer Service Specialist
The Pilot House
06.2019 - Current
- Delivered exceptional customer support through effective communication and problem-solving skills.
- Managed inquiries and resolved complaints to enhance customer satisfaction and loyalty.
- Trained new team members on best practices in customer service and operational procedures.
- Collaborated with cross-functional teams to address customer feedback and implement service improvements.
- Analyzed customer service trends to identify areas for improvement and drive strategic solutions.
Landscape Technician
Lovejoy Lawncare
05.2017 - 05.2019
- Operated and maintained landscaping equipment to ensure optimal performance and safety.
- Executed landscape design installations, including planting trees, shrubs, and flowers.
- Conducted regular lawn maintenance tasks, enhancing aesthetic appeal and health of landscapes.
- Implemented efficient irrigation systems to optimize water usage and support plant health.
Cashier
The Lunch Box
05.2014 - 08.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and electronic payments with accuracy.
- Provided excellent customer service to enhance dining experience.
- Maintained cleanliness and organization of cashier station and dining area.
Education
Kennebunk High School
Kennebunk, MEUniversity of Maine
Orono, MESkills
- Customer support
- Complaint resolution
- Team training
- Cross-functional collaboration
- Time management
- Cash handling
- Communication skills
- Relationship building
- Conflict resolution
Timeline
Customer Service Specialist
The Pilot House
06.2019 - Current
Landscape Technician
Lovejoy Lawncare
05.2017 - 05.2019
Cashier
The Lunch Box
05.2014 - 08.2016
Kennebunk High School
University of Maine