Cameron Luster
Birmingham,USA
Summary
Diligent and results-driven sales and operations professional with 6 years of experience in customerfacing roles. Proven skills in sales, customer support, and operations management. Proficient in Microsoft Office and Salesforce. Strong background in sales management, account management, and employee orientation.
Overview
11
11
years of professional experience
Work History
Field Technician
ADT
Birmingham, AL
08.2019 - Current
- Installed and configured hardware and software systems for clients, ensuring optimal performance and functionality
- Diagnosed and resolved technical issues in a timely manner, minimizing client disruption
- Installed and configured home security systems, including cameras, alarms, and access control systems
- Conducted thorough assessments of clients' homes to identify vulnerabilities and recommend appropriate security solutions
- Performed troubleshooting and maintenance tasks on existing home security systems to ensure optimal performance
- Collaborated with clients to understand their specific security needs and customize system installations accordingly
- Demonstrated expertise in the installation of motion sensors, door/window contacts, and surveillance cameras for comprehensive coverage
Sales Manager
Vivint Smart Home
Birmingham, AL
10.2018 - 07.2019
- Built relationships with customers and provided sales presentations to executives.
- Conducted market research to learn about trends.
- Coordinated and planned sales staff training programs, ensuring they were well prepared to succeed in their positions.
- Developed plans for acquiring new customers and clients through a variety of techniques, including business marketing visits, cold calling and direct sales.
- Monitored preferences of customers in order to determine how to better focus sales efforts and achieve increased sales.
- Area
Operations Specialist
City of Madisonville
Madisonville, KY
05.2018 - 09.2018
- Directed architectural landscape meetings to ensure clients' needs were met.
- Researched and prepared chemicals and safely applied them to vegetation.
- Prepared and gave presentations to seek new landscaping work.
- Used chain-saws, tractors, pruning saws and other high-powered equipment.
- Rendered graphic representations of ideas for residential clients.
- Madisonville, Kentucky
Sales Associate
Lowe's
Madisonville, KY
02.2015 - 09.2018
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Assisted clients in understanding their available options and helped them select the right service plans for their needs.
- Collaborated with colleagues to discuss market information and strategies.
- Effectively communicated with other employees and upper management to ensure complete care of customers.
- Evaluated the customers' needs and provided service options to meet their requirements.
- Lowe's Companies, Inc.
Education
Bachelor's degree - Accounting and Finance
Birmingham-Southern College
01.2019
Skills
- Outside sales
- Leadership
- Sales
- MICROSOFT OFFICE
- Account Management
- Sales Management
- Employee orientation
- Data Entry
- Salesforce
- Customer support
- Recruiting
- CRM
- Direct Sales
- Interviewing
- Cold Calling
- Google Docs
- CUSTOMER SERVICE
- MS Office
- Powerpoint
Timeline
Field Technician
ADT
08.2019 - Current
Sales Manager
Vivint Smart Home
10.2018 - 07.2019
Operations Specialist
City of Madisonville
05.2018 - 09.2018
Sales Associate
Lowe's
02.2015 - 09.2018
Bachelor's degree - Accounting and Finance
Birmingham-Southern College