Cameron McCarter
Orem
Summary
Dynamic professional with a proven track record at The Cigna Group, leveraging strong analytical skills and medical terminology proficiency to enhance claims processing. Adept at conflict resolution, I consistently improved customer satisfaction and operational efficiency, demonstrating a commitment to excellence in healthcare billing and client relations.
Overview
9
9
years of professional experience
Work History
Claims Adjuster
The Cigna Group
09.2023 - Current
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Examined claims forms and other records to determine insurance coverage.
- Responded to correspondence from insurance companies.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
Collections Specialist
Discover
11.2022 - 07.2023
- Used skip tracing and other techniques to locate debtors.
- Used probing techniques to determine debtors' reasons for delinquency.
- Maintained high volume of calls and met demands of busy and productive group.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Assistant Store Manager
Walmart
02.2017 - 07.2021
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
GED -
Salt Lake Community College
Salt Lake CityNo Degree - Professional Pilot
Utah Valley University
Orem, UTSkills
- Medical terminology proficiency
- Strong analytical skills
- Conflict resolution techniques
- Healthcare billing
Timeline
Claims Adjuster
The Cigna Group
09.2023 - Current
Collections Specialist
Discover
11.2022 - 07.2023
Assistant Store Manager
Walmart
02.2017 - 07.2021
GED -
Salt Lake Community College
No Degree - Professional Pilot
Utah Valley University
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