Oversaw daily operations, including opening/closing procedures, cash handling and deposits, and supervising teams of 3–5 associates, ensuring smooth operations and compliance with company standards.
Consistently met and exceeded sales expectations, maintaining an average transaction value over 20% above district average, and securing the most customer donations for the Cotton On Foundation amongst all associates.
Marketing & Operations Intern
FHIA Remodeling
Fort Lauderdale, USA
06.2024 - 09.2024
Analyzed and entered customer data to assign sales representatives to in-home appointments with leads; identified trends and insights on potential customers based on zip code, home price, home size, and number of window and door openings.
Collaborated with the Senior VP of Marketing and the Senior VP of Sales in the launch of a new initiative geared towards securing high-ticket contracts at luxury homes.
Assisted in the creation of marketing materials, presentations, flyers, and digital assets; aided in the enhancement of quality and appeal of promotional content.
Wellness Club Associate
Bonaventure Town Center
Weston, USA
09.2022 - 07.2023
Managed front desk operations, addressed member inquiries, and scheduled appointments, ensuring a welcoming and hospitable atmosphere for 500+ daily club members
Utilized strong communication and organizational skills to address club member needs effectively; maintained a 100% customer satisfaction score on member reviews.
Volunteer Counselor
Joe DiMaggio Children's Hospital
Pembroke Pines, USA
08.2018 - 12.2021
Supported the Miracle League in providing inclusive baseball experiences for children with disabilities
Engaged in various roles, including assisting players, coordinating and setting up weekly events for children and their families, and fostering a positive and inclusive environment.
Education
Bachelor's - Marketing
Florida State University
Tallahassee, FL
12.2025
Skills
Market Research
Canva
Adobe Lightroom
Branding/Brand Strategy
Data Analysis
Power BI
Product Management
Sales
Certification
Microsoft Office 365 Certification
Google Analytics Certification
Involvement and Recognition
Barry University- NCAA Baseball Student-Athlete
American Marketing Association at Florida State University- 2024 Director
Florida State University College of Business- Dean's List (3x)
2025 Florida State University Regional Marketing Conference- Mock Interview Competition 3rd Place