Chief Operating Officer (COO) & Director of Sales
Confidential Company
- Provided strategic leadership across all corporate and field operations, ensuring consistent efficiency and scalable growth
- Oversaw 700,000+ service installations, delivering operational excellence and customer satisfaction at scale
- Led business development efforts, expanding partnerships and driving new revenue channels
- Managed all executive-level client relationships, serving as the primary liaison to key corporate partners
- Built and executed nationwide recruiting strategies, securing top-performing talent across divisions
- Secured multiple state-level contracts, contributing directly to multi-region business expansion
- Designed and launched technician training and retention programs, improving field performance and lowering attrition
- Co-founded and developed multiple successful sister companies, diversifying revenue streams and expanding market presence
- Known for building relationships of trust - from motivating sales teams and coaching techs in the field, to partnering with executives
- 19 Years of Tenure | Telecommunications & Field Services Industry
