Cameron Perez
Mansfield,TX
Summary
Dynamic and results-driven professional with experience at Fed-Ex Office, skilled in heavy lifting and team collaboration. Proven ability to enhance efficiency in package handling and customer service, ensuring workplace safety and compliance. Adaptable and committed to fostering positive relationships, contributing to improved customer satisfaction and streamlined operations.
Personable and reliable individual with positive attitude and strong work ethic. Understanding of warehouse operations and logistics, with skills in inventory management and physical stamina. Dedicated to ensuring efficient and accurate package processing to contribute to overall operational success.
Overview
3
3
years of professional experience
Work History
Package Handler
Fed-Ex Office, Center
08.2025 - Current
- Operated material handling equipment to move packages efficiently within the facility.
- Sorted and organized incoming and outgoing shipments to streamline processing times.
- Assisted in loading and unloading trucks, ensuring safe handling of packages.
- Maintained a clean and organized work area to promote safety and efficiency.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Customer Service Representative
Walgreens
11.2022 - 07.2023
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Processed orders and returns efficiently, ensuring timely resolution of customer requests.
- Collaborated with team members to improve service delivery and enhance customer satisfaction.
- Adapted quickly to new systems and procedures, demonstrating flexibility in a dynamic environment.
- Provided feedback on recurring issues to management for process improvement initiatives.
- Engaged in active listening to understand customer needs, fostering positive relationships and loyalty.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Dental Assistant - Dentistry
Fort Worth Dental Assistance School
Meadowbrook11-2025
High School Diploma -
Mansfield High School
Mansfield, TX05-2024
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Adaptable to change
- Loading and unloading
- Truck loading and unloading
- Workplace cleanliness
- Label reading
Timeline
Package Handler
Fed-Ex Office, Center
08.2025 - Current
Customer Service Representative
Walgreens
11.2022 - 07.2023
Dental Assistant - Dentistry
Fort Worth Dental Assistance School
High School Diploma -
Mansfield High School
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