Friendly and adaptable team player with a strong background in customer service. Skilled in active listening, teamwork, and problem-solving, contributing to efficient operations and high levels of customer satisfaction.
Overview
5
5
years of professional experience
Work History
Shift Lead
Tropical Smoothie
Norman, OK
06.2023 - 12.2025
Resolved customer concerns and complaints by offering effective and thoughtful solutions.
Delivered excellent customer service by addressing inquiries and maintaining a welcoming environment.
Supervised daily operations, ensuring compliance with safety and quality standards.
Cart Pusher
Crest Foods
Norman, OK
05.2022 - 11.2022
Maintained cleanliness and organization of cart storage areas.
Collaborated with team members to improve efficiency in cart retrieval and customer service.
Removed litter from parking lot, planters and cart storage areas.
Ensured compliance with safety protocols during daily operations.
Car Hop
Sonic Drive in
Norman, OK
01.2021 - 10.2021
Delivered food and beverages to customers efficiently and promptly.
Ensured accurate order taking and processing for customer satisfaction.
Maintained cleanliness of service area, adhering to health and safety standards.
Adapted quickly to changing customer demands during peak hours.
Supported team members in achieving smooth service operations during busy shifts.