Cameron Reynolds

Business Technology Information

Duluth,GA

Summary

Driven professional with a track record of enhancing network performance and reducing downtime. Excelled in streamlining business operations, improving service desk efficiency, and demonstrating strong problem-solving, and teamwork skills. Proficient in contributing to significant business improvements and operational excellence. Aim to achieve a positive, productive, healthy, and great work environment by communicating with team members.

Overview

years of professional experience

Work History

Business Support Technology

American Beauty Supply

Dunwoody, Georgia

09.2022 - Current

Assisted in developing a dynamic set of human resource policies for onboarding
Troubleshoot issues with end user's accounts; help resolve time tickets.
Developed comprehensive documentation of IT procedures, facilitating efficient knowledge transfer among team members.
Assisted in graphic design skill level by helping in Photoshop and Desktop publishing. Results-driven in business development and business operations.

Network Support Specialist

Unwire Technologies

Decatur, GA

01.2020 - 07.2022

Troubleshoot failed drives, warnings, and unscheduled reboots.
Assisted in helping marketing to promote the company brand.
Assisted in business operations; Supported users with accounts & helped configure networks; Helped with EV technology.
Spearheaded efforts to streamline IT service desk operations, resulting in improved ticket resolution times and enhanced user experience.

Business Analyst Assistant

Green Group Services

Atlanta , GA

01.2017 - 01.2020

Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Assisted operations in identifying areas of improvement, such as marketing and business development.
Streamlined project management with effective communication and collaboration across cross-functional teams.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Assisted in Upscale social media conversation by tracking & leveraging visitor's trends for business growth. Implemented new business procedures and practices.