Cameron Rynders`
Rochester
Summary
Dedicated professional with a history at Wegmans Supermarket, excelling in customer service optimization and critical thinking. Demonstrated ability to enhance customer satisfaction and retention, alongside mentoring new hires. Skilled in both adaptability and time management, ensuring high-quality outcomes in fast-paced environments. Achieved significant improvements in service delivery by leveraging excellent problem-solving skills.
Overview
6
6
years of professional experience
Work History
Customer Service
Wegmans Supermarket
10.2021 - Current
- Assessed and resolved customer service problems and executed solutions.
- Provided exceptional customer service to drive satisfaction.
- Provided customer service on accounts and resolved problems.
- Communicated effectively with students and provided outstanding customer service.
- Practiced food safety protocols
- Helped train new hires up to company's standards
- Send in orders for department
Special T Cakes & Desserts
Tammy Dicecca
08.2019 - 08.2022
- Cleaned and maintained kitchen equipment and oven.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Packaged finished products for sale.
- Replenished bakery items in display cases.
- Prepared frostings and other toppings for cakes and pastries.
- Processed customer orders and payment transactions.
- Trained new employees on bakery methods and procedures.
- Determined baking times for various items.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Followed food safety standards when handling ingredients.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Education
BBA - Finance
SUNY, Brockport
Brockport, NY05-2026
Skills
- Customer service optimization
- Excellent customer service skills
- Customer service and retention
- Customer service representation
- Problem solving
- Time management
- Adaptability
- Skills management
- Critical thinking
- Work ethic
Timeline
Customer Service
Wegmans Supermarket
10.2021 - Current
Special T Cakes & Desserts
Tammy Dicecca
08.2019 - 08.2022
BBA - Finance
SUNY, Brockport
Similar Profiles
Adriano SiestoAdriano Siesto
Maintenance Crew Member at Wegmans SupermarketMaintenance Crew Member at Wegmans Supermarket
Leidy HernandezLeidy Hernandez
Customer Service at Wegmans SupermarketCustomer Service at Wegmans Supermarket
Eimy AlvaradoEimy Alvarado
Cashier at Wegmans SupermarketCashier at Wegmans Supermarket