Cameron Shaver
Tucker,GA
Summary
IT professional with 8+ years of experience in security, help desk, and technical support. Proven ability to manage teams, implement and maintain security controls, troubleshoot software and hardware issues, and provide excellent customer service. Expertise in Windows, macOS, Linux, ITIL, Agile, Active Directory, and more.
Overview
13
13
years of professional experience
1
1
Certification
Work History
SECURITY SUPERVISOR / ACCESS CONTROL TECHNICIAN
Children's Healthcare of Atlanta at Egleston Hospital
09.2015 - Current
- Managed security operations for a team of 14 personnel
- Implemented and maintained security controls, including CCTV and access control systems
- Managed employee access and clearances
- Provided help desk support to users, resolving technical issues and providing guidance.
PUBLIC SAFETY OFFICER
Grady Memorial Hospital
10.2013 - 04.2015
- Supervised crowds at busy events to prevent injuries and property destruction
- Provided for public safety by maintaining order, protecting people and property, and promoting good community relations
- Participated in continuous training in firearms proficiency, defensive driving, and arrest techniques.
LEAD OPERATIONS REPRESENTATIVE
Bank Of America
08.2010 - 10.2013
- Electronic Payments Processing: Repaired electronic payments on GBS and AS400 systems, processed bulk files and pension payments, and processed and prepared manual payments and accounting entries
- Investigations: Opened online cases and completed investigations on same-day wires and other queries as received
- Electronic Funds Transfer (EFT): Processed EFT files.
Education
BACHELOR'S DEGREE - BUSINESS ADMINISTRATION
Morehouse College (Online)
Atlanta, GA05.2025
HIGH SCHOOL DIPLOMA -
Clarkston High School
Clarkston, GA05.2010
Skills
- Operating systems: Windows, macOS, Linux
- Operational procedures: ITIL, Agile
- Software troubleshooting
- Secure networks
- Computer hardware installation
- Help desk
- Technical support
- Debugging
- Active Directory
- CCTV Experience
Certification
- CompTIA A+ 220-1101 (Cybrary)
- CompTIA A+ 220-1102 (Cybrary)
- Microsoft 365 Fundamentals (MS-900)
- Access Control and Identity Management
- Fundamental Windows Security
- Google Cyber Security Certificate
- Google IT Support Certificate
- Competed State Certified Armed Guard Training Course. (40hrs)
- Basic Life Support / CPR Certified
- IAHSS Division of Wellness Hospital Self-Defense
Timeline
SECURITY SUPERVISOR / ACCESS CONTROL TECHNICIAN
Children's Healthcare of Atlanta at Egleston Hospital
09.2015 - Current
PUBLIC SAFETY OFFICER
Grady Memorial Hospital
10.2013 - 04.2015
LEAD OPERATIONS REPRESENTATIVE
Bank Of America
08.2010 - 10.2013
BACHELOR'S DEGREE - BUSINESS ADMINISTRATION
Morehouse College (Online)
HIGH SCHOOL DIPLOMA -
Clarkston High School
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