Summary
Overview
Work History
Skills
Certification
Education
Timeline
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WILLIAM DRAYER

Glen Burnie,MD

Summary

Certified AWS Solutions Architect with over 10 years of IT systems and Cybersecurity experience, specializing in Cloud Architecture. Successfully achieved and maintained Authorization to Operate (ATO) for federal systems under RMF, ensuring compliance with NIST 800-53 and DoD standards. Proficient in designing secure, scalable AWS solutions and skilled in creating System Security Plans (SSPs) and incident response plans. Recognized for strong communication skills, technical leadership, and a commitment to maintaining integrity in all projects.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cloud Security Analyst

Nisos
Arlington, VA
02.2025 - 07.2025
  • Administered users and groups in Okta, managing provisioning, role-based access, and secure authentication policies.
  • Managed mobile and macOS devices using JAMF Pro, deploying MDM policies and improving endpoint compliance.
  • Created and maintained DMARC and SPF records in dmarcian, improving domain email security posture.
  • Streamlined onboarding/offboarding processes via IAM and MDM integration, enhancing operational efficiency.
  • Documented security workflows and collaborated with IT security teams to resolve identity and device issues.

Cybersecurity Engineer

Ameresco
Columbia, MD
01.2023 - 02.2025
  • Developed and enforced security policies to maintain a robust operational security posture for critical systems, ensuring alignment with industry standards.
  • Conducted comprehensive security assessments to identify vulnerabilities, collaborating with cross-functional teams to manage RMF certification and accreditation packages in eMASS.
  • Led successful efforts to secure Authority to Operate (ATO) for naval systems, achieving full compliance with all security requirements.
  • Performed and analyzed vulnerability scans using Nessus and Assured Compliance Assessment Solution (ACAS), identifying security risks and implementing remediation plans to reduce exposure.
  • Ensured ongoing compliance with NIST 800-53 and CNSS 1253 standards by regularly updating procedures, applying necessary patches, and maintaining secure configurations.
  • Authored and maintained essential security documentation—including System Security Plans, Security Controls Traceability Matrices, POA&Ms, and STIG Compliance Assessments—to support regulatory compliance and uphold organizational standards.
  • Led efforts to monitor and maintain cloud system security post-authorization by applying updates, ensuring secure configurations, and providing architecture and technical consultation to align solutions with cybersecurity frameworks and operational goals.

Client Services Technician II

Oceaneenering International
Hanover, MD
11.2021 - 01.2023
  • Managed user accounts and permissions for over 500 employees using Active Directory and Exchange, ensuring secure and efficient access control.
  • Supported the adoption of cloud-based services by leveraging AWS and Azure to streamline IT operations, modernize infrastructure, and provide architecture guidance to align IT solutions with strategic business goals.
  • Designed and optimized internal IT infrastructure, including VoIP systems, through proactive troubleshooting and performance monitoring to improve system reliability.
  • Maintained system stability by installing and updating operating systems, applications, and security patches, ensuring compliance with security and performance standards.
  • Diagnosed and resolved server and network connectivity issues with LAN and WAN components, reducing downtime by 5%.
  • Provided responsive technical support for mobile devices, tablets, and wireless products, improving user satisfaction and device functionality.

IT Support Engineer

Howard Bank
Baltimore, MD
11.2018 - 11.2021
  • Managed IT systems across Mac and Windows environments, supporting 100+ employees across multiple departments while ensuring efficient, secure operations and alignment with organizational goals.
  • Designed and implemented secure infrastructure solutions, including virus prevention, detection, and removal measures, significantly reducing security incidents and enhancing system integrity.
  • Installed, configured, and maintained software and hardware products, ensuring users remained up to date with secure applications, the latest technologies, and optimized system performance.
  • Enforced mobile device policies using AirWatch MDM to enhance compliance and safeguard sensitive corporate data, while streamlining mobile security management across the organization.
  • Conducted risk assessments and implemented proactive measures to ensure compliance with industry standards, fostering a secure and resilient IT environment.

IT Assistant/Help Desk

The Harbor Bank Of Maryland
Baltimore, MD
12.2016 - 01.2018
  • Provided IT support to 80 end users daily using Dameware and Active Directory, efficiently managing user accounts and resolving technical issues.
  • Configured and optimized Citrix Zen app and reviewed system configurations in Samanage, ensuring stable performance and supporting user productivity.
  • Deployed and configured PCs and laptops to meet company standards, streamlining new device setup for end users.
  • Installed and managed Symantec endpoint encryption to protect sensitive data and monitored Windows 7 and Windows 10 environments for security and stability.
  • Supported VPN access for remote users via Netscaler, maintaining secure and reliable remote connectivity.

Skills

  • Operating Systems: Windows, macOS, Linux
  • Networking & Security: LAN, WAN, VPN, DNS, DHCP, firewall configuration, antivirus software,vulnerability management
  • Server & Virtualization: Windows Server, Active Directory, VMware
  • Cybersecurity Tools: eMASS, Nessus, Assured Compliance Assessment Solution (ACAS), STIG Viewer, endpoint encryption solutions
  • Documentation & Compliance: System Security Plans (SSPs), POA&Ms, Incident Response Plans, Continuity of Operations Plans (COOP), NIST 800-53, ISO 2700
  • Server & Virtualization: Windows Server, Active Directory, VMware
  • Development & Automation: Scripting with Python and PowerShell for system automation and security tasks
  • Cloud Services: AWS (S3, CloudWatch, IAM, GovCloud), Azure
  • Hardware: PCs, servers, peripherals
  • Software: Microsoft Office Suite, ERP systems
  • Compliance & Standards: ISO 27001, NIST, GDPR
  • Soft Skills: Effective communicator with strong teamwork, leadership, and problem-solving abilities

Certification

  • AWS Certified Cloud Practitioner
  • CompTIA Security+ Certified
  • AWS Solutions Architect

Education

  • Associates of Applied Sciences-CyberSecurity - June 2014

Timeline

Cloud Security Analyst

Nisos
02.2025 - 07.2025

Cybersecurity Engineer

Ameresco
01.2023 - 02.2025

Client Services Technician II

Oceaneenering International
11.2021 - 01.2023

IT Support Engineer

Howard Bank
11.2018 - 11.2021

IT Assistant/Help Desk

The Harbor Bank Of Maryland
12.2016 - 01.2018
WILLIAM DRAYER