Terence Oddie

As a Cloud Security Analyst, I bring a robust understanding of diverse security features and the risks inherited in cloud computing environments.

• Leveraging security tools this to safeguard against threats and enhance overall security posture.
• Ensuring secure access management and identity protection within cloud environments.
• Implementing and maintaining security controls to cloud platforms.
• Analyzing security logs, identifying potential threats, and proactively addressing vulnerabilities.
• Design and Implementation of IT Security Systems.
• Development of clients best practices for IT security.
• Monitoring computer networks for security issues, installing security software, and meticulously documenting any security breaches or issues encountered.
• Working closely with other IT teams, collectively to enhance security measures and address vulnerabilities.
• Proactively identify and address security threats, ensuring our cloud environments are resilient against cyber attacks.
• Research and analyze security risks and misconfigurations, integrating them into standard policies and compliance frameworks. (NIST)
• MDM Mobile device management
• MAM Mobile applications management

As an application specialist, I excel in maintaining the optimal performance of system applications. My responsibilities include:

• System Optimization: Ensuring seamless navigation by upgrading existing applications and tailoring them to meet specific organizational or individual user needs.
• Diagnostic Testing conducting thorough diagnostic tests to guarantee robust application functionality.
• Industry-Aligned Expertise: Providing industry-specific advice and driving outcome-focused business process transformations. Leveraging custom Microsoft O365 Power Automate and Power Apps to streamline workflows.
• Customer-Centric Approach: Collaborating closely with our key clients, I assist them in achieving end-to-end business transformation. I envision solutions and align capabilities with business value, catering to the needs of business decision-makers.
• Network Efficiency verifying the efficiency of network infrastructure and fine-tuning application functions based on client specifications and strategic business goals.
• Market-Driven Design: Considering budget constraints, target end-users, and current market trends to design applications that precisely meet user demands.

As a Microsoft Office 365 Application Specialist, I excel in providing a white-glove customer experience with every interaction. My primary responsibilities include:

• Expertly installing and configuring Microsoft Office 365 subscriptions across various platforms.
• Licensing Consultation advising clients on licensing software and subscription options within the Microsoft Office 365 suite.
• Advanced troubleshooting utilizing tools such as SARA and PowerShell for in-depth diagnostics, identifying known issues, and researching effective solutions for both software and hardware challenges.
• Escalating product bugs or complex cases that require specialized attention.
• Guiding administrators in implementing custom tenants, allowing seamless app registration, data management, and deployment of custom conditional access and restrictions.
• Assisting with exchange migration and resolving issues related to domain or DNS records.
• Staying up-to-date on Microsoft licensing, subscription pricing, and technological advancements through continuous internal and external training.

• Work closely with mid-level and senior software engineers to understand the existing WordPress site and plan the migration process.
• Participate in team discussions and contribute ideas for the transition to React Native.
• Migrate the website actively participate in the migration process, ensuring a smooth transition from WordPress to React Native.
• Write clean, efficient, and maintainable code using React Native.
• Leverage native APIs to create seamless integrations with both Android and iOS platforms.
• Bug Fixing diagnose and fix bugs or performance bottlenecks to ensure a native-like experience for users.
• Monitoring of the performance of internal systems post migration.
• Security Considerations

In my role as an cloud software specialist was to find solutions, where clients have gaps in technology, conduct thorough technical research, and offer strategic recommendations. to stream line their processes.

• Collaborated with a diverse client base, including small, mid-sized, and large West Coast companies across various industries.
• Conducted in-depth analysis of client technology, performing technical research to identify areas for improvement in security and facilitate seamless transitions to the cloud.
• Advised clients on processor licensing for virtual servers and end-user security applications, including Azure, VMWare, GCP and AWS, while presenting cost-effective solutions.
• Provided strategic recommendations for the modernization of data centers, ensuring optimal performance and scalability.
• Collaborate with IT groups on implementation.

As an Assistant Store Manager at AT&T, my pivotal role in ensuring the smooth operation of our retail store. My responsibilities included.

• Team Leadership collaborate closely with the store manager to lead and motivate a dynamic team.
• Foster a positive work environment and encourage exceptional customer service.
• Scheduled and coordinated meetings to ensure efficient communication within the team.
• Coached and supported sales consultants, equipping them with effective methods and strategies to consistently achieve monthly sales goals.
• Demonstrated excellent customer service skills by efficiently managing inquiries and promptly addressing complaints.
• Resolved technical issues related to phones and computers, ensuring seamless operations.
• Coordinated retail store operations, optimizing processes and enhancing overall efficiency.
• Monitored and maintained store inventory, ensuring accurate stock levels and timely replenishment.

My primary focus was providing exceptional service to our valued customers. From greeting them as they step into the store to assisting them in locating merchandise, ensuring a delightful shopping experience.

• Curated top designer brands to create personalized styling advice for discerning clients.
• Delivered unparalleled service, ensuring that customers not only looked their best but also felt confident and satisfied.
• Crafted memorable experiences, leaving a lasting impression on each individual.
• Staying up-to-date with current fashion trends, so customers make informed decisions by offering styling advice and suggesting the perfect outfits.