Meticulous professional with expertise in customer service and team collaboration, recognized for promptly addressing inquiries and upholding exceptional service standards, poised to utilize skills to elevate guest experiences.
Overview
3
3
years of professional experience
Work History
Golf Cart Staff Member
Heritage Club
Mason
04.2025 - Current
Facilitated smooth flow of play by monitoring pace and engaging with golfers and staff.
Updated knowledge of emergency procedures to assist patrons during critical situations.
Assisted in training new hires on golf cart rental and maintenance protocols.
Maintained effective communication with golfers to optimize their experience.
Brand Ambassador
American Eagle Outfitters, Inc
Liberty Township
12.2024 - 04.2025
Collaborated with team members to maintain a positive shopping environment.
Participated in promotional events to increase brand awareness and customer engagement.
Recommended, selected and helped locate merchandise based on guest needs and desires.
Golf Cart Staff Member
Wetherington Golf and Country Club
West Chester
03.2023 - 11.2024
Assisted golfers with cart operations and maintenance duties to ensure smooth functionality.
Delivered exceptional customer service, enhancing guest experiences on the course.
Addressed customer inquiries and complaints promptly, maintaining high service standards.
Education
High School Diploma -
Lakota East High School
Liberty Township, OH
05-2025
Some College (No Degree) - Sports Leadership And Management
Miami University
Oxford, Ohio, OH
Skills
Customer service
Equipment maintenance
Leadership development
Professional appearance
Team collaboration
Effective communication
Timeline
Golf Cart Staff Member
Heritage Club
04.2025 - Current
Brand Ambassador
American Eagle Outfitters, Inc
12.2024 - 04.2025
Golf Cart Staff Member
Wetherington Golf and Country Club
03.2023 - 11.2024
High School Diploma -
Lakota East High School
Some College (No Degree) - Sports Leadership And Management