Nicholas Antonucci
Wappingers Falls,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Golf Cart Staff Member
Beekman Country Club Golf Course
04.2018 - Current
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Monitored pace of play, turf repairs and tee times for players.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Used range picker to recover range balls.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Built and established positive relationships with patrons, team members and supervisors.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Supervised gameplay and monitored guests' actions to prevent theft.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Delivered information and details of interest about facility to visitors.
Ski Rental Technician
Thunder Ridge
12.2019 - 04.2022
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Executed sales and marketing initiatives to increase revenue for company.
- Arranged for cleaning and upkeep to keep properties presentable for potential tenants.
- Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
- Kept updated on property listings to provide prospective tenants with most current information on available properties.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Managed multiple tasks in high-volume environment.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
- Implemented stock control systems for monitoring and requisitioning supplies.
Education
Bachelor of Arts - Business And Finance
SUNY College At Oswego
Oswego, NY05.2024
Skills
- Member Assistance
- Cart Stocking
- Cart Maintenance
- Cart Barn Maintenance
- Safety Inspections
- Teamwork and Collaboration
- Strong Work Ethic
- Flexible Schedule
- Time Management
- Crowd Security
- Interpersonal Communication
- Operations Monitoring
- Security Monitoring
- Employee Training
- Policy Compliance
- Conflict Management
- Customer Service
- Issue Resolution
- Decision-Making
- Customer Assistance
- Materials Distribution
Certification
multiple google career certificates
snowboarding, detailing cars, working out,golfing,gaming
the one i want to touch on is detaling. as a side hustle me and a close friend have been also detaling cars for 4 years and have learned alot about making customers happy, planning and communication to customers, scheduling and time management.
Timeline
Ski Rental Technician
Thunder Ridge
12.2019 - 04.2022
Golf Cart Staff Member
Beekman Country Club Golf Course
04.2018 - Current
Bachelor of Arts - Business And Finance
SUNY College At Oswego
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