Roberto Del Rosario
Blacklick
Summary
Results driven associate with background in managing operations, coordinating tasks, and facilitating communication across teams. Strengths include problem-solving abilities, strong organizational skills, and adaptability to changing demands or priorities. Previous work has resulted in improved efficiency, streamlined processes, and enhanced inter-departmental collaboration.Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shipping Department Associate
Abercrombie & Fitch
New Albany
11.2024 - 04.2025
- Inventory Management—maintaining precise inventory level, ensuring necessary stock is available to meet customer demand.
- Problem-solving—fixing jams on conveyor belts, fixing incorrect orders, and identifying damaged goods.
- Assisted in daily operations to ensure efficient store functionality.
- Collaborated with team members to maintain optimal inventory levels.
- Adhered to all safety procedures when handling hazardous materials or equipment.
- Conducted routine audits of product displays for accuracy and compliance.
- Researched discrepancies between vendor invoices and purchase orders.
Shift Leader
Panda Express
Reynoldsburg
01.2017 - 04.2025
- Promoted from kitchen help to shift leader after only one year of employment, this included three performance-based raises during my tenure with the company.
- Balanced cash drawers at the end of each shift; worked with staff to correct imbalances.
- Assisted store management with the hiring and training process of new employees on customer service and food safety standards
- Ensured compliance with health and safety regulations in the kitchen.
- Monitored food preparation quality to uphold company standards.
- Supervised and led employees to maintain productivity and customer service levels.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Utilized POS systems efficiently for order processing and inventory management.
Count Room Manager
Gold Rush Gaming
Columbus
02.2023 - 10.2023
- Team Lead for a crew of technicians.
- Responsible for assigning daily tasks: Locations, terminals to be serviced, refilling machines with cash, running transactions for clients
- Handling cash: Performing checks and balances daily.
- Responsible for a money vault.
- Validating the accuracy of the activity log daily.
- Responsible for examining expenses vs profit—working on daily reports.
- Performing audits: cash verification, tracking terminal activities such as the number of transactions on terminals , and others.
- Maintained records of transactions and discrepancies for audits.
- Utilized computer software programs to track financial data accurately.
Customer Experience Banker/Teller
Huntington Bank
Reynoldsburg
08.2019 - 10.2022
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Translating for customers from Spanish to English.
- Updating customers’ contact information.
- Orders foreign currency.
- Assisted with onboarding new employees by training them on banking procedures.
- Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
- Responsible for the ATM settlement and vault.
- Responsible for opening and closing the branch.
- Analyzed customer's financial information to determine the best banking products for them.
Education
Associate of Arts -
Columbus State Community College
Columbus, OHSkills
- Supervisory Skills
- Ability to lift 70 lbs
- Problem-solving
- Customer Service
- Employee Training
- Bilingual communication -English & Spanish
- Time Management
- Communication skills
- Efficient multitasker
- Team leadership and collaboration
- Financial analysis
Certification
- Forklift Certified, The National Forklift Foundation
- SERV Safe Certified, OSHA
Timeline
Shipping Department Associate
Abercrombie & Fitch
11.2024 - 04.2025
Count Room Manager
Gold Rush Gaming
02.2023 - 10.2023
Customer Experience Banker/Teller
Huntington Bank
08.2019 - 10.2022
Shift Leader
Panda Express
01.2017 - 04.2025
Associate of Arts -
Columbus State Community College