Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Sales Representative
Mid South Roller
03.2024 - Current
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Built relationships with customers and community to promote long term business growth.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Office Assistant
United Cerebral Palsy
08.2022 - 03.2024
Reviewed files, records and other documents to obtain information to respond to requests.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Increased customer satisfaction by providing professional and courteous front desk support.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Assisted with onboarding of new employees.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Input data into spreadsheets and databases.
Registered Dental
BlueSkye Dental
02.2019 - 05.2022
Typed patient data into computer system using Eaglesoft while following privacy laws and maintaining high-level accuracy.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
Staged tray for procedures by arranging dental instruments and equipment.
Took dental images following strict patient protection rules, applying lead aprons.
Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Registered Dental Assistant
Arkansas River Valley Dentistry
02.2009 - 05.2015
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
Staged tray for procedures by arranging dental instruments and equipment.
Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
Recognized for consistently providing a high level of patient care, contributing to increased patient retention and referral rates.
Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
Registered Dental Assistant
Dr. Tim Wards Office
05.2006 - 02.2008
Documented patient dental health information, medical history, and vital signs for future reference.
Explained treatment procedures and instructed patients on home care guidelines.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Prepared patient X-rays and images for review by dentist.
Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Prepared and sterilized instruments and materials for use by dentists.
Scheduled and confirmed patient appointments.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Education
High School Diploma -
Clarksville High School
Clarksville, AR
05-2006
Skills
Fast learner
Organizational Skills
Active Listening
Team Collaboration
Knowledgeable computer skills
Time Management
Multitasking Abilities
Reliability
Excellent Communication
Timeline
Sales Representative
Mid South Roller
03.2024 - Current
Office Assistant
United Cerebral Palsy
08.2022 - 03.2024
Registered Dental
BlueSkye Dental
02.2019 - 05.2022
Registered Dental Assistant
Arkansas River Valley Dentistry
02.2009 - 05.2015
Registered Dental Assistant
Dr. Tim Wards Office
05.2006 - 02.2008
High School Diploma -
Clarksville High School
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