Janeth Salazar
Fort Worth,TX
Summary
Adaptable individual with a background in fast food and retail, showcasing a strong work ethic and customer engagement abilities. Aiming to transition into marketing by acquiring practical experience and insights. Focused on opportunities that provide mentorship and career advancement in a vibrant marketing setting.
Overview
1
1
Language
6
6
years of professional experience
Work History
Sales Representative
Planet Fitness
01.2025 - Current
- Cultivated relationships with members to enhance customer satisfaction and retention.
- Executed effective sales strategies to meet and exceed monthly membership goals.
- Conducted outreach initiatives to promote special offers and increase membership enrollment.
- Trained new team members on company policies, sales techniques, and customer service standards.
- Collaborated with management to implement promotional campaigns that increased foot traffic.
- Streamlined onboarding processes for new members, enhancing their initial experience at the gym.
- Developed personalized fitness plans for prospective members, improving engagement during tours.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Informed customers of promotions to increase sales productivity and volume
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Associate
Foot Locker (Kids Foot Locker)
07.2024 - Current
- Delivered personalized customer service by measuring feet and recommending appropriate footwear.
- Processed and packaged online orders efficiently and accurately.
- Managed handheld online payment systems.
- Served as backup cashier during peak hours.
- Recognized as Employee of the Quarter for exceptional performance.
Sales Associate
CVS Pharmacy
02.2021 - 11.2023
- Delivered exceptional customer service, enhancing overall shopping experience for young customers.
- Trained new team members on store policies, procedures, and customer engagement techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts
Crew Member
Chipotle Mexican Grill
07.2022 - 04.2023
- Took and prepared customer orders in a high-paced environment.
- Maintained cleanliness and organization of the food preparation area.
- Rotated and replenished food items to ensure freshness.
- Provided backup cashier support during busy times.
Education
High School Diploma - undefined
Uplift Mighty Preparatory
Fort Worth, TX05.2024
Skills
- Retail service skills
- Leadership experience
- Software for order processing
- Fluent in English and Spanish
- Ability to multitask
- Customer service
- Cash handling and basic POS systems
- Communication and teamwork
- Food and beverage safety
- Cleaning and organization
- Fast learner
- Time management
- Attention to detail
- Basic coffee knowledge
- Able to work in a fast-paced environment
- Fast adaptability
- Teamwork and collaboration
- Packaging and fulfillment processes
- Cashier duties
- Strong verbal communication
- Sales expertise
- Relationship building
- Sales closing
- Product and service sales
- Upselling and cross selling
- Sales consultation
- Staff training
- Product promotions
- Promotional planning
Languages
Fluent in English and Spanish
Native or Bilingual
Timeline
Sales Representative
Planet Fitness
01.2025 - Current
Sales Associate
Foot Locker (Kids Foot Locker)
07.2024 - Current
Crew Member
Chipotle Mexican Grill
07.2022 - 04.2023
Sales Associate
CVS Pharmacy
02.2021 - 11.2023
High School Diploma - undefined
Uplift Mighty Preparatory