Results-driven professional with a successful background at Amazon, excelling in timely and precise deliveries to enhance customer satisfaction. Proficient in safe driving and adept at problem-solving, fostering a positive attitude that promotes teamwork and collaboration. Demonstrated expertise in improving peer relationships among youth, significantly elevating their self-esteem and conflict resolution skills.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
08.2023 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Youth Counselor
YMCA Of Greater Oklahoma City
06.2018 - 08.2023
Monitored youth behavior and offered guidance and support for positive change.
Supervised youth in engaging environment to promote security and safety for all ages.
Assisted youth in developing problem-solving and communication skills to support stress management.
Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
Created and implemented individualized plans for individual youth.
Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.
Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
Helped youth develop and achieve personal goals with close support.
Collaborated with parents, teachers, and community resources to provide comprehensive support for clients'' needs.
Promoted a safe space by consistently enforcing rules while maintaining empathy towards each client''s unique struggles.
Developed strong rapport with youths, fostering open communication and trust for effective counseling sessions.
Enhanced youths'' self-esteem by implementing confidence-building activities and group discussions.