Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cameron Sordia

Tempe,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and expectations. Experienced in digital media and software, public speaking and written communication, customer service and fraud investigating, coaching and training, and working in a team environment. Knowledgeable in strategic communications and image management with a Bachelors of Science from Northern Arizona University.

Overview

4
4
years of professional experience

Work History

Fraud Prevention / Verifications

JPMORGAN CHASE & CO.
09.2022 - Current
  • Review reports and individual transactions which appear suspicious to uncover possible fraudulent activity.
  • Investigate large amounts of data and finances to remove patterns of fraud and anomalies.
  • Input data in consumer accounts to forward information and tasks to other departments.
  • Contact customers directly to notify of fraudulent activity and minimize impacts through the use of over 5 systems.
  • Examine credit card applications, consumer credit history, and approve or decline applications based off criteria.
  • Provide aid to identity theft victims through Inbound and Outbound calls.
  • Investigate confidential documents submitted by clients and financial institutions to determine the validity for consumer and business applications and accounts.

Specialty Sales Consultant

TARGET CORPORATIONS
10.2020 - 03.2023
  • Used consultative sales approach to understand and meet customer needs.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Developed new skills through visual merchandising techniques utilized to increase customer satisfaction.
  • Aided customers with knowledge over electronic, beauty/skincare, and apparel products.

Sales Advisor

H&M HENNES & MAURITZ
07.2019 - 07.2020
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations to effectively demonstrate product features and competitive advantages.

Education

Bachelor of Science - Communications

Northern Arizona University
Flagstaff, AZ
05.2022

Associate of Arts - AGEC-A

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2020

Skills

Descriptive Data Analysis

Fraud Investigations

Documents Analysis

Applied Research

Written & Verbal Communication

Time Management

Public Speaking

Corporate Communications

Microsoft Products

Google Analytics

Customer Service

Conflict Resolution

Coaching

Accomplishments

  • Received 2 Top Performer awards from JPMorgan Chase & Co.
  • Given Team Captain and SME (Subject Matter Expert) titles from JPMorgan Chase & Co.
  • Graduated with Latin Honors Magna Cum Laude from Northern Arizona University.
  • Achieved the Dean's List all semesters from Mesa Community College and Northern Arizona University.
  • Awarded Best Consultant at TARGET CORPORATIONS.

Timeline

Fraud Prevention / Verifications

JPMORGAN CHASE & CO.
09.2022 - Current

Specialty Sales Consultant

TARGET CORPORATIONS
10.2020 - 03.2023

Sales Advisor

H&M HENNES & MAURITZ
07.2019 - 07.2020

Bachelor of Science - Communications

Northern Arizona University

Associate of Arts - AGEC-A

Maricopa Community Colleges - Mesa Community College

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Cameron Sordia