Cameron Stover
Chapel Hill,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Quick learner and team player. Willingness to take on added responsibilities to meet team goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Real Floors
Raleigh, NC
11.2023 - 05.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Associate
Uniqlo Usa
10.2016 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Promoted Uniqlo app and got highest number of app scans in the country.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Opened and closed registers, handled cash deposits and counted safe.
Education
Psychology -
California State University - East Bay
Hayward, CA08.2023
Associates - Psychology
Diablo Valley College
Pleasant Hill, CA05.2017
Transfer - Psychology
University of North Carolina At Chapel Hill
Chapel Hill, NCSkills
- Computer Proficiency
- Microsoft Office
- Microsoft Word
- Excel (foundational)
- ANOVA (foundational)
- Safe Auditing
- Adapt to Diverse Groups
- Cash Register Operation
- Cash Handling Accuracy
- Sales Trends
- Excellent People Skills
- Product Promotion
- Dispute Mediation
- Guest Relations
- Fraud Detection
- Merchandise Display
- Meeting Deadlines
- Shipment Processing
- Stockroom Upkeep
- Sales Goal Attainment
- Store Opening and Closing
- Inventory Tracking
- Retail Store Operations
- Teamwork and Collaboration
- Suggestive Selling
- Self-Checkout Assistance
- Answering Customer Questions
- Returns and Refunds
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Real Floors
11.2023 - 05.2024
Sales Associate
Uniqlo Usa
10.2016 - 08.2023
Psychology -
California State University - East Bay
Associates - Psychology
Diablo Valley College
Transfer - Psychology
University of North Carolina At Chapel Hill
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