Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Cameron TATE

West Palm Beach,FL

Summary

Information System Graduate from Arizona State University with knowledge in development, object-oriented programming, virtual machines, networking and seeking employment opportunities in 2023.

Overview

5
5
years of professional experience

Work History

Barista Trainer

Starbucks
08.2018 - Current
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Trained new employees in groups and in one-on-one scenarios.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.

IT Support Engineer Intern

Amazon
06.2022 - 08.2022
  • Used ticketing systems to manage and process support actions and requests.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Configured hardware and granted system permissions to new employees.
  • Researched product and issue resolution tactics to address customer concerns.

Education

Bachelor of Science - Information Systems

Arizona State University
Tempe, AZ
12.2022

Associate of Arts -

Palm Beach State College
Lake Worth, FL
12.2019

Skills

  • Software Deployment Management
  • Helpdesk Services
  • Printers and Peripherals
  • Hard-working
  • Eager to Learn
  • Friendly and Patient
  • Conflict Mediation
  • Adaptive and Creative

Projects

Image Caption Generator, School Project

  • Utilized several python libraries to analyze images
  • Incorporated learning models like CNN and LSTM to classify images
  • Created a basic UI for te project

Chat System, Personal Project

  • Coded a messaging program using the Node.js to make a chat
    system
  • Managed basic aspects of HTML to make an interface for the user
    to use.
  • Automated the back-end to allow for future modification

Timeline

IT Support Engineer Intern

Amazon
06.2022 - 08.2022

Barista Trainer

Starbucks
08.2018 - Current

Bachelor of Science - Information Systems

Arizona State University

Associate of Arts -

Palm Beach State College
Cameron TATE