Wesley Mathis

02/24/2025 – Present

• Manage the complete lifecycle of IT assets including acquisition, inventory tracking, deployment, maintenance, and retirement.
• Maintain accurate records for computers, laptops, monitors, peripherals, networking equipment, and other technology assets.
• Perform inventory reconciliation to ensure physical assets match asset management databases and records.
• Track equipment assignments, locations, users, serial numbers, and asset status.
• Conduct stock updates and maintain organized inventory systems for technology equipment and supplies.
• Research and evaluate current market value of technology assets to support financial reporting and asset decisions.
• Support lease recognition processes by tracking leased equipment, contract information, asset values, and lifecycle status.
• Maintain documentation for asset transfers, equipment replacements, surplus processing, and disposal procedures.
• Assist with technology audits by verifying equipment records and providing accurate inventory information.
• Prepare, organize, and distribute IT equipment for deployments and replacements.
• Monitor inventory levels to ensure availability of necessary hardware and technology resources.
• Perform quality assurance checks on incoming and outgoing equipment.
• Maintain organized storage areas to improve efficiency and accessibility of IT resources.
• Generate reports related to asset inventory, equipment status, and technology lifecycle management.
• Collaborate with IT teams and departments to support hardware needs and operational requirements.

Hinton, OK
11/2023 – 02/24/2025

• Configured and maintained servers, routers, switches, and network equipment, enhancing system performance and reliability.
• Provided technical support for Microsoft Windows operating systems and Microsoft Office applications.
• Diagnosed and resolved hardware, software, and network issues to minimize downtime.
• Designed and implemented internal ticketing system, streamlining issue tracking and workflow management across IT support.
• Installed, configured, and maintained printers, phone systems, computers, and peripherals.
• Installed and organized network cabling to improve connectivity throughout business operations.
• Utilized VMware virtualization technologies to configure and manage virtual environments.
• Performed server maintenance, system updates, and troubleshooting procedures.
• Supported users with desktop, application, and hardware-related issues.
• Managed IT asset inventory including laptops, desktops, servers, and peripherals.
• Installed and configured hardware, software, operating systems, and network devices.
• Documented technical procedures, repairs, and solutions for future reference.
• Provided customer-focused IT support, ensuring effective communication and resolution of technical issues.

Weatherford, OK
07/2020 – 10/2023

• Diagnosed, serviced, and repaired equipment to restore functionality and reduce downtime.
• Performed troubleshooting and maintenance procedures on various equipment systems.
• Documented repair orders, service procedures, and completed work for accurate record keeping.
• Determined required parts and resources needed to complete repairs efficiently.
• Maintained detailed service records, reports, and customer documentation.
• Communicated directly with customers, dealers, and representatives to schedule and complete services.
• Provided professional customer service through accurate communication and problem resolution.
• Managed multiple service requests while meeting deadlines and customer expectations.
• Performed preventative maintenance to improve equipment reliability.