Cameron Thacker
Kissimmee,FL
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Health Center Concierge
Premise Health
09.2022 - Current
- Manage day-to-day customer service responsibilities to over 250 patients per day
- Collaborate with insurance companies to verify beneficiary eligibility and on issues of entitlement, coverage, and payments
- Developed and maintained courteous and effective working relationships
- Demonstrated high levels of initiative and creativity while tackling difficult tasks
- Skilled at working independently and collaboratively in team environments
Patient Service Representative
Centura Health
06.2022 - 09.2022
- Managed over 60 patient phone calls per day
- Used Epic Hyperspace to schedule appointments
- Applied administrative knowledge and courtesy to explain procedures and services to patients
- Managed patient registration process, confirming data accuracy and completeness
- Verified insurance eligibility and coverage for patients
Unit Clerical Associate
The Ohio State University, James Cancer Hospital
10.2017 - 05.2021
- Communicated with patients' care teams to provide efficient and effective customer service.
- Trained employees in this role as Unit Clerical Associate to provide consistent customer service to providers and patients
- Controlled inventory levels and worked with nurses and management to manage supply needs
- Assisted patients with general information and provided customer service using knowledge of OSU policies and procedures
Education
Bachelor of Arts - Public Management, Leadership, And Policy
Ohio State University
Columbus, OH08.2021
Skills
- Computer skills Microsoft Office 365, Google Suite, zoom)
- Healthcare
- Remote Working
- Interpersonal Skills
- Communication
- Leadership
- Teamwork
- Time Management
- Dependability
- Critical Thinking
- Public Speaking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Health Center Concierge
Premise Health
09.2022 - Current
Patient Service Representative
Centura Health
06.2022 - 09.2022
Unit Clerical Associate
The Ohio State University, James Cancer Hospital
10.2017 - 05.2021
Bachelor of Arts - Public Management, Leadership, And Policy
Ohio State University
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