Cameron Walters
Pineville ,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
La Esperanza Mexican Restaurant
Pineville, KY
09.2023 - 02.2024
- Checked on guests during meals to ensure satisfaction with each course.
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Server/Cook
The Butchers Pub
Pineville, KY
02.2023 - 09.2023
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Customer Support Specialist
BLACKBELTHELP
Pineville, KY
12.2022 - 09.2023
- Recorded all customer interactions into the database system accurately and completely.
- Maximized customer satisfaction by handling customer email and telephone interactions.
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
McDonalds Crew Member
Mcdonalds, PDI FOODS
Morehead, KY
08.2022 - 11.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Restaurant Waiter
Cracker Barrell
Morehead, KY
10.2021 - 12.2021
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
IT Help Desk
Morehead State University
Morehead, KY, KY
08.2020 - 05.2021
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Created user accounts and managed access privileges on networked systems.
- Created help desk tickets and performed troubleshooting to mitigate technological issues.
Education
High School Diploma -
Pineville Independent High School
Pineville, KYSkills
- Technical Support
- Information Security
- System Administration
- Troubleshooting and diagnostics
- Remote Support
- Online Chat Support
- Computer maintenance
- Help Desk Support
- Customer Service
Timeline
Restaurant Waiter
La Esperanza Mexican Restaurant
09.2023 - 02.2024
Server/Cook
The Butchers Pub
02.2023 - 09.2023
Customer Support Specialist
BLACKBELTHELP
12.2022 - 09.2023
McDonalds Crew Member
Mcdonalds, PDI FOODS
08.2022 - 11.2022
Restaurant Waiter
Cracker Barrell
10.2021 - 12.2021
IT Help Desk
Morehead State University
08.2020 - 05.2021
High School Diploma -
Pineville Independent High School
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